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Q Is there a parking lot? A: Please refer to the following regarding parking. ☆YOUR ROOM Kumamoto Station【little】☆ There is no parking available at the room. Please use the nearby coin parking . ◉ Nearby coin parking information ☆YOUR ROOM Kumamoto Station☆ There is only one free parking space per room. ◉ Facility parking information ☆YOUR ROOM treehouse KUMAMOTO☆ There is only one free parking space per room. ◉ Facility parking information Q What are the amenities? A: We provide bath towels, hand towels, toothbrush sets, shampoo, treatment, body soap, and hand soap. Generally, amenities are only prepared for the first night, but if you are staying multiple nights and would like additional amenities such as bath towels, please contact us in advance. Q What kind of kitchen utensils do you have? A Disposable tableware/IH heater/microwave/refrigerator/electric kettle/frying pan/pot/knife/cutting board/can opener & corkscrew/wrap & foil/colander, bowl, ladle, and other tools are available. Seasonings include salt and pepper/salad oil. Also, you are free to bring your own items within the house rules, so please do not hesitate to contact us. Q What kind of laundry products do you have? The room is equipped with a washing machine, laundry detergent (with fabric softener), hangers, a clothes dryer with clothespins, and a bathroom dryer. Please feel free to use them. Q Can high school students stay alone? We regret to inform you that we cannot accept guests underage only. We apologize for not being able to be of any help to you, and we appreciate your understanding. Q Can I pay with a payment method other than a credit card? A We are very sorry, but since this facility will be an apartment hotel type without a front desk, payment can only be made online in advance. Even if the credit card you use is not yours, we may be able to accept it (with the consent of a family member, etc.) Q What time can I check in? A [Check-in tablet] is installed, so you can check in at any time after 3:00 p.m. without having to declare it. Q Can I check in before 15:00? Also, is it possible to keep my luggage? A: We apologize for the inconvenience, but as this is an apartment hotel with a kitchen and various other facilities, cleaning and maintenance are carried out until 3:00 PM. We ask that all guests check in after 3:00 PM. We are also unable to store luggage for the same reason, so we appreciate your understanding and cooperation. Therefore, we recommend that you consider using the coin lockers at Kumamoto Station. *There is a luggage storage facility in YOUR ROOM treehouse KUMAMOTO. You can use it, so please follow the instructions we will send you the day before check-in. Is it possible to use it for day use? A We are very sorry, but we currently do not offer day-use plans. I'm sorry. Check-in from 15:00 and check-out by 11:00 the next night. Q Do you have pajamas and yukata? A We are very sorry, but we do not prepare pajamas or yukata. It is possible to bring your own, so please bring your own. QCan I watch video apps such as YouTube in my room? A Yes, you can. YouTube, TVer, Amazon music, Prime Video, Also, Hulu and Netflix are available only with your own account. If you log in with your own account, be sure to log out. Please note that content that requires payment cannot be viewed. For Prime Video, you cannot log in with your own account, so please enjoy it with the account of this facility. Q Can I get a receipt? A If you wish, we will issue an electronic receipt that you can download from the URL yourself. Also, depending on the reservation site, you can issue a receipt on the site. If it is not possible to issue it, please contact us as we will prepare an electronic receipt at this facility.

Apartment hotels are lodging facilities that are similar to homes, such as kitchens, refrigerators, and washing machines. *Amenities are basically not replenished. We also sell additional amenities, so please check with us if you wish. rental goods Living room tv set Wifi Kitchin refrigerator Refrigerator Microwave microwave oven electric kettle electric kettle cutting board Cutting board kitchen knife kitchen knife Ladle, spatula, chopsticks Ladle, spatula, chopsticks Disposable Tableware disposable tableware saran wrap foil Saran wrap, foil Salt and pepper, salad oil Salt, pepper, salad oil Frying Pan Frying pan Nabe sauce pan Mug Mugs Kitchen scissors Kitchen scissors Can Opener & Corkscrew can opener & corkscrew Kitchen Paper paper towel Washroom/Bathroom Washing machine Washing machine Detergent with softener Detergent with fabric softener Bathroom dryer/clothes dryer Bathroom dryer and clothesline Shampoo Shampoo Conditioner Conditioner Body Soap Body soap Hair dryer hair dryer Hanger Hangers Bedding/Amenities bath towel Bath towel Toothbrush set Toothbrush set Tissue Tissues Baby goods [1st floor only] Tableware and cutlery Highchair Bedwetting Sheets Bath chair (for infants) Baby gates Cleaning tools Quickle Wiper Quickle wiper Dish washing sponge/detergent Dishwashing detergents and sponges Sponges and detergents for cleaning bathrooms Sponge and detergent for cleaning bathroom please note Please note Amenities are basically prepared only for the first day. If you are staying for more than one night and would like additional bath towels, please contact us in advance. Rental items In addition to the standard facilities, we also offer the following items for rent. rice cooker 300 yen rice cooker 300 yen rice cooker 300 yen *We cannot accept rental requests on the day of check-in. Rental items may not be available depending on the season and stock availability. Thank you for your understanding. If you would like to rent it, please make a request in advance on LINE After adding LINE as a friend, send a request according to the message. [Response time ] 10:00~18:00 *Due to the number of rentals and arrangements,Please request by the day before check-in [This is an inquiry email for foreign guests only] For foreigners [Response time ] 10:00~18:00 Name of representative Email Check-in day Message Send Thanks for submitting! Back to top page TOP

In addition to the normal equipment, we will lend you the following items. *Rental requests on the day of check-in cannot be accepted. Rental items may not be available depending on the season and inventory status. note that List of rental items (paid) Iron set 300 yen rice cooker 300 yen baby products highchair 0 Yen bedwetting sheets 0 Yen baby monitor 0 Yen minigate 0 Yen Click here for baby monitor instructions If you would like to rent it, please make a request in advance on LINE After adding LINE as a friend, send a request according to the message. [Response time ] 10:00~18:00 *Because of the number of rentals and arrangements, please be sure to make a request by the day before check-in. Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

In addition to the normal equipment, we will lend you the following items. *Rental requests on the day of check-in cannot be accepted. Rental items may not be available depending on the season and inventory status. note that List of rental items (paid) rice cooker 300 yen Iron set 300 yen/night baby products baby monitor 0 Yen minigate 0 Yen Click here for baby monitor instructions If you would like to rent it, please make a request in advance on LINE After adding LINE as a friend, send a request according to the message. [Response time ] 10:00~18:00 *Due to the number of rentals and arrangements,Please request by the day before check-in [This is an inquiry email for foreign guests only] For foreigners [Response time ] 10:00~18:00 Name of representative Email Check-in day Message Send Thanks for submitting! Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

For the second and subsequent cars, please park in the nearby coin parking lots. ​peripheral access YOUR ROOM Kyomachi is located in an excellent access environment. It is also close to Kumamoto Castle and the city center, making it perfect for sightseeing trips. ​Kumamoto Castle 3 minutes by bus ​Maxvalu 3 minutes by car ​Laundry & drug store Mori 1 minute walk ​ Lawson 1 minute walk ​Back to top page TOP ​ Feels like a rental apartment Feels like an apartment for rent ​Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel ​Non-face-to-face self check-in Non-personal self check-in ​Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. ​With furniture and home appliances Furnished with furniture and appliances ​Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

contact ​Contact us YOUR ROOM with various elements like a hotel room, an apartment or a condominium. If you have any questions or would like to ask before your stay, please feel free to contact us. ​Official LINE ​This is an inquiry line exclusively for guests who are planning to stay. Add us as a friend and send us your questions. ​ *Recommended because it's easier than the chat box or email on the reservation site! ​ [Response time ] 10:00~18:00 ​*Until midnight on the day of check-in ​[This is an inquiry email for foreign guests only] For foreigners ​[Response time ] 10:00~18:00 Name of representative Email Check-in day Message Send Thanks for submitting! ​Back to top page TOP ​ Feels like a rental apartment Feels like an apartment for rent ​Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel ​Non-face-to-face self check-in Non-personal self check-in ​Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. ​With furniture and home appliances Furnished with furniture and appliances ​Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

contact ​Contact us YOUR ROOM with various elements like a hotel room, an apartment or a condominium. If you have any questions or would like to ask before your stay, please feel free to contact us. ​Official LINE ​This is an inquiry line exclusively for guests who are planning to stay. Add us as a friend and send us your questions. ​ *Recommended because it's easier than the chat box or email on the reservation site! ​ [Response time ] 10:00~18:00 ​*Until midnight on the day of check-in ​[This is an inquiry email for foreign guests only] For foreigners ​[Response time ] 10:00~18:00 Name of representative Email Check-in day Message Send Thanks for submitting! ​Back to top page TOP ​ Feels like a rental apartment Feels like an apartment for rent ​Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel ​Non-face-to-face self check-in Non-personal self check-in ​Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. ​With furniture and home appliances Furnished with furniture and appliances ​Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies