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Pease park one car per room. There are no designated parking spot numbers for each room. Please park in any available space. For the second car and beyond, please use the nearby paid parking lots. paid parking On-site parking for 2 cars 2 off-site parking spaces nearby From 3:00P.M. on the check-in date until check-out peripheral access YOUR ROOM has only one parking space on the right side. Please refrain from parking on the left side as it is under a separate contract. ・ Please make sure to park in the correct location (one space on the right side). - Do not stay too close to the center line, and make sure it is easy for vehicles on the left to get on and off. ・When loading luggage or suitcases or opening or closing doors, please be careful not to hit them against the left-hand car. ・For the second or subsequent cars, please use the nearby paid parking lot. YOUR ROOM will not be held responsible for any accidents or troubles that occur between vehicles. Please do not park illegally in the surrounding parking lots. Please refrain from illegal parking in surrounding parking lots. Nearby facilities Location AMU Plaza Kumamoto shopping facilities 7 minutes walk Seven-Eleven Convenience store 1 minute walk Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

Q Is there a parking lot? A: Please refer to the following regarding parking. ☆YOUR ROOM Kumamoto Station【little】☆ There is no parking available at the room. Please use the nearby coin parking . ◉ Nearby coin parking information ☆YOUR ROOM Kumamoto Station☆ There is only one free parking space per room. ◉ Facility parking information ☆YOUR ROOM treehouse KUMAMOTO☆ There is only one free parking space per room. ◉ Facility parking information Q What are the amenities? A: We provide bath towels, hand towels, toothbrush sets, shampoo, treatment, body soap, and hand soap. Generally, amenities are only prepared for the first night, but if you are staying multiple nights and would like additional amenities such as bath towels, please contact us in advance. Q What kind of kitchen utensils do you have? A Disposable tableware/IH heater/microwave/refrigerator/electric kettle/frying pan/pot/knife/cutting board/can opener & corkscrew/wrap & foil/colander, bowl, ladle, and other tools are available. Seasonings include salt and pepper/salad oil. Also, you are free to bring your own items within the house rules, so please do not hesitate to contact us. Q What kind of laundry products do you have? The room is equipped with a washing machine, laundry detergent (with fabric softener), hangers, a clothes dryer with clothespins, and a bathroom dryer. Please feel free to use them. Q Can high school students stay alone? A We apologize for the inconvenience, but as our facility is an apartment hotel with no front desk, we are unable to accommodate minors alone, due to safety concerns in the event of an emergency. We apologize for not being able to be of any assistance, and thank you for your understanding. Q Can I pay with a payment method other than a credit card? A We are very sorry, but since this facility will be an apartment hotel type without a front desk, payment can only be made online in advance. Even if the credit card you use is not yours, we may be able to accept it (with the consent of a family member, etc.) Q What time can I check in? A [Check-in tablet] is installed, so you can check in at any time after 3:00 p.m. without having to declare it. Q Can I check in before 15:00? Also, is it possible to keep my luggage? A: We apologize for the inconvenience, but as this is an apartment hotel with a kitchen and various other facilities, cleaning and maintenance are carried out until 3:00 PM. We ask that all guests check in after 3:00 PM. We are also unable to store luggage for the same reason, so we appreciate your understanding and cooperation. Therefore, we recommend that you consider using the coin lockers at Kumamoto Station. *There is a luggage storage facility in YOUR ROOM treehouse KUMAMOTO. You can use it, so please follow the instructions we will send you the day before check-in. Is it possible to use it for day use? A We are very sorry, but we currently do not offer day-use plans. I'm sorry. Check-in from 15:00 and check-out by 11:00 the next night. Q Do you have pajamas and yukata? A We are very sorry, but we do not prepare pajamas or yukata. It is possible to bring your own, so please bring your own. QCan I watch video apps such as YouTube in my room? A Yes, you can. YouTube, TVer, Amazon music, Prime Video, Also, Hulu and Netflix are available only with your own account. If you log in with your own account, be sure to log out. Please note that content that requires payment cannot be viewed. For Prime Video, you cannot log in with your own account, so please enjoy it with the account of this facility. Q Can I get a receipt? A If you wish, we will issue an electronic receipt that you can download from the URL yourself. Also, depending on the reservation site, you can issue a receipt on the site. If it is not possible to issue it, please contact us as we will prepare an electronic receipt at this facility.

[For guests only] Q I can't check in. Please complete the check-in procedure using the check-in tablet located on the first floor of the facility. You will need a 6-digit check-in code or QR code to do so. The check-in code and QR code will be sent to the email address registered on the reservation site around 10pm the day before check-in, so please check your email address. If you are unable to check your email or experience any problems with the check-in tablet, please contact us. Thank you very much for your cooperation. Q Can I leave my luggage before check-in or after check-out? Also, is early check-in or late check-out possible? We apologize for the inconvenience, but as this is an apartment hotel equipped with various facilities including a kitchen, cleaning and maintenance are carried out from 11:00 to 15:00. We ask all guests to check in after 3:00 PM, and for the same reason, we are unable to store luggage. Thank you for your understanding. Therefore, we recommend that you use the coin lockers at Kumamoto Station. Thank you for your consideration. *There is a luggage storage facility in YOUR ROOM treehouse KUMAMOTO. You can use this service, so please check the instructions we will send you the day before check-in. You can request one extra set of bath towels for each consecutive night you stay, so please contact us and we will prepare them for you. We will contact you regarding the delivery method when you contact us. If you need extra laundry, please use the washing machine, bathroom dryer, and laundry supplies provided in your room. If you would like to add more towels, please send us a message in the chat box saying "I would like towels." Thank you very much. Q: I will be checking in later than the scheduled time. Is that okay? Since check-in is done using a check-in tablet, there is no time limit. You can check in any time after 3pm without needing to inform us. Please be careful when you come. If you don't know your check-in code, please contact us. Q: Will there be cleaning or replenishment of amenities during my consecutive nights? We apologize, but we do not provide cleaning during your stay. Bath detergent/sponges, kitchen detergent/sponges, and Swiffer wipes are provided in your room, so please use these. In addition, amenities, disposable tableware, and garbage bags will be provided on the first day and will not be replenished. We apologize for the inconvenience, but we would appreciate it if you would prepare anything you need yourself. *We may be able to accommodate if you contact us, so please contact us. We will contact you regarding the method of provision. Towels can be added once per person. Please contact us if you need them. Information about Wi-Fi is provided in the guidebook provided in your room, so please refer to it. Q: There are some programs I can't watch on Amazon Prime. What should I do? Unfortunately, you will not be able to watch paid content or programs that have account restrictions. We cannot provide you with a PIN code for programs that require one, so we hope you will enjoy the content to the extent that you are able to watch it. If you are unable to view the site in any other way than the above, please contact us. Q Can I log in to Amazon Prime with my own account? I am very sorry, but the Fire Stick TV that I use to watch video apps is linked to Amazon prime, and it seems that I cannot switch accounts unless I first delete my current YOUR ROOM account. We apologize for not being able to be of any help, but for Amazon prime, please enjoy it using your YOUR ROOM account. We apologize for any inconvenience this may cause and appreciate your understanding. *You can log in to Hulu, Netflix, etc. using your own account from the app. Q Can I smoke indoors or on the balcony? We apologize for the inconvenience, but to prevent fires, smoking is prohibited indoors, on the balconies, on the premises, in the surrounding area, and in the nearby parking lot. We apologize for any inconvenience this may cause and thank you for your cooperation. Q: Where can I throw away trash? There is a garbage box in front of the facility, so you can throw away garbage whenever you like. *As garbage is managed by the facility, there is no need to pay for garbage bags. Please put garbage in the garbage bag provided in your room or in a plastic bag you have in your possession into the garbage box. *It's a simple thing, but we would be very grateful if you could separate your trash. Thank you very much for your cooperation. Q: There is no hot water, what should I do? We apologize for any inconvenience caused. The switch on the gas water heater panel in your room may not be turned on. We would appreciate it if you could check this. If the water is not coming out even though it is turned on, please contact us. Q I soiled some of the room furniture. What should I do? Please contact us so we can check the situation. Also, if you damage any equipment, please contact us. Q: Can I set off fireworks on the premises? Please refrain from setting off fireworks on the YOUR ROOM premises. Please also note that fireworks are prohibited in parks and parking lots in Japan. Q Can you issue a receipt and accommodation certificate? Yes. Regarding receipts, the facility will issue them and you can download them from the URL. Depending on the reservation site, you may be able to issue a receipt on the site. If you are unable to issue one, please contact the facility and we will prepare one for you. We can also issue the accommodation certificate in PDF format, so please contact us if you require one. Q I forgot to check out, is it okay? Please contact us and we will process your check-out.

Free parking for guests There is a free private parking lot next to YOUR ROOM Kumamoto Station. *Please note that there may be times when the parking lot is unavailable, in which case we will notify you in advance. accountable time please be sure to park on time as it is used by the cleaning staff outside of the hours of use. How to use the parking lot 1 Only one car per room is permitted in the car park. This sign marks the dedicated parking lot. 2 Be sure to place the piece of paper with room number written on it on the dashboard of your car where it can be seen from the outside. Please note! is not available as it is not YOUR ROOM's parking lot. If you park without permission, you may be reported to the police. Please refrain from parking in the space in front of the building without permission as it is a staff parking lot . If you are parking temporarily to load or unload luggage, please be considerate of neighbors and other guests passing by. *We are not responsible for any troubles that occur between customers within the space. Nearby paid coin-operated parking Times Motoyama 2nd VIEW MORE Access to nearby areas Lawson shopping facilities 8 minutes walk Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

Apartment hotels are lodging facilities that are similar to homes, such as kitchens, refrigerators, and washing machines. Reservations and room details Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

YOUR ROOM Kumamoto Station does not have a parking lot. If you come by car, please use the nearby coin parking. Please refrain from parking in the space in front of the building without permission as it is a staff parking lot . If you are parking temporarily to load or unload luggage, please be considerate of neighbors and other guests passing by. *We are not responsible for any troubles that occur between customers within the space. Times Motoyama 2nd VIEW MORE Access to nearby areas Lawson shopping facilities 8 minutes walk Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

In addition to the normal equipment, we will lend you the following items. *Rental requests on the day of check-in cannot be accepted. Rental items may not be available depending on the season and inventory status. note that List of rental items (paid) Vacuum cleaner (for long stays) 300 yen Iron set 300 yen If you would like to rent it, please make a request in advance on LINE After adding LINE as a friend, send a request according to the message. [Response time ] 10:00~18:00 *Because of the number of rentals and arrangements, please be sure to make a request by the day before check-in. [This is an inquiry email for foreign guests only] For foreigners [Response time ] 10:00~18:00 Name of representative Email Check-in day Message Send Thanks for submitting! Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

Apartment Hotel YOUR ROOM is a non-face-to-face accommodation without a reception. Therefore, you will be responsible for the check-in procedures. Preparations before check-in ① After completing the reservation, send "Request to enter guest information ' you will receive an email. Please enter from my page. ② After completing guest information input[Check-in code] or[QR code] is issued. Please keep this code handy. *Registered information is managed under a personal information protection system *The information you provide will be managed under our personal information protection system. check in What you need for the procedure After entering guest informationMy page You can check anytime from check inFlow from to entering the room 1 In the entrance lobby [check in box ] and perform the check-in procedure on the tablet 2 follow the instructions[Check-in code ] or [ QR code] 3 After check-in is complete, a 4-digit key number will be issued to the room. Enter this on the touch key on the door of the room to enter the room. Back to top page TOP Frequently Asked Questions Frequently asked questions will be answered at check-in.As an apartment hotel without a front desk, please check with us in advance if you have any questions. Q. I did not receive the guest information input email. A.Please send us a free email address such as Gmail. Q.Can I check in early? A. Due to cleaning and equipment maintenance, you can only check in after 15:00. You can check in at any time after 15:00. Q.Can I deposit my luggage in advance? A.Since there is no front desk, we cannot keep luggage. Please use the coin lockers at Kumamoto Station. Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

YOUR ROOM treehouse KUMAMOTOの《ご利用ガイド》です。チェックイン方法や駐車場の情報など。 What is an apartment hotel? This is a "living hotel" that feels like a rental apartment. There are points that differ from regular hotels, so please understand in advance. Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in With furniture and home appliances Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

YOUR ROOM Kumamoto Station [little] does not have a parking lot. If you come by car, please use the nearby coin parking. Please refrain from parking in the space in front of the building without permission as it is a staff parking lot . If you are parking temporarily to load or unload luggage, please be considerate of neighbors and other guests passing by. *We are not responsible for any troubles that occur between customers within the space. Paid Parking Information 1 minute walk from YR Kumamoto Station Little [Usage Procedure] Pay the parking fee first and place the issued parking ticket somewhere visible from outside the car. ⚫︎Up to 12 hours after parking 400 yen ⚫︎Up to 24 hours after parking 600 yen ⚫︎Maximum at night (18:00-9:00) 300 yen You can take it in and out as much as you like during the time limit. Don't park your car at 7-ELEVEN Please refrain from illegal parking in front of Seven-Eleven. Nearby facilities Location AMU Plaza Kumamoto shopping facilities 7 minutes walk Seven-Eleven Convenience store 1 minute walk Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

Privacy Policy Nakano Design Works LLC (hereinafter referred to as "our company") recognizes that protecting personal information obtained from customers and using it appropriately is an important social responsibility of our company, and has therefore established this privacy policy (hereinafter referred to as "this policy") and will implement it in good faith. 1. Targeted information This policy stipulates how we handle personal information collected from customers in connection with their use of "YOUR ROOM," an apartment hotel operated by our company. Please note that accommodation reservation sites may obtain your personal information in connection with your reservation and use of "YOUR ROOM". Regarding the handling of personal information on each accommodation reservation site, the privacy policy of the site operator will apply, not this policy, so please check the site operator's privacy policy. 2. Company name, address, and name of representative Nakano Design Works LLC 2-3-16 Juzenji, Minami-ku, Kumamoto City, 860-0824 (Head office) Representative Director Kaori Nakano 3. Compliance with Laws and Regulations We comply with the Act on the Protection of Personal Information and the Kumamoto Prefecture Personal Information Protection Ordinance, and strive to properly manage personal information. Furthermore, to prevent the loss, damage, falsification, and leakage of personal information, we implement appropriate information security measures, such as safe management of information systems, measures against unauthorized access, and measures against computer viruses. 4. Acquisition of Personal Information In connection with accommodation reservations, etc., we will obtain your personal information primarily in the following ways: - By the customer when making a reservation for accommodation through our website - By obtaining information entered when making a reservation through a hotel reservation site from the operator of that hotel reservation site. ・Method of recording by our company when you use our services ・Method of acquiring personal information that has been made public through publications, the Internet, etc. ・Your name, address, gender, date of birth, telephone number, email address and other information registered by you when making a reservation ・Information necessary for payment of accommodation fees, such as your credit card number ・Information regarding inquiries and contacts from customers to our company 5. Purpose of Use We use the personal information we collect for the following purposes: ①Providing services to customers ② Contacting customers for the purpose of confirming reservation details, etc. ③Payment of accommodation fees, etc. ④ Conducting analyses and surveys to improve our services ⑤To provide advertising and promotion of our services to customers ⑥Other business related to the above purposes of use ⑦ Responses based on laws and regulations or notices or instructions from administrative agencies, etc. 6. Provision to Third Parties We may provide personal information to third parties such as accommodation reservation site operators when necessary to provide our services. However, unless required by law, we will not provide such information to third parties without the prior consent of the individual. 7. Safety Management of Personal Information We will implement strict security measures to prevent the loss, leakage, etc. of your personal information. We will also appoint a personal information management officer and strive to ensure and improve the confidentiality and accuracy of personal information. 8. Response to requests for disclosure, correction, suspension of use, etc. of personal information We will respond appropriately to requests from customers or their agents for the disclosure, correction, or suspension of use of personal information in accordance with the provisions of law. 9. Personal Information Inquiry Desk For inquiries regarding personal information held by our company, please contact the following office. Nakano Design Works LLC Personal Information Inquiry Desk Telephone: 096-273-6678 Email address: yrpp＠yroom.jp 10. Changes to this Privacy Policy We may change or revise this policy from time to time and will post such changes on our website. Please check the latest version of this policy posted on our website. May 1, 2020 Nakano Design Works LLC

contact Contact us YOUR ROOM with various elements like a hotel room, an apartment or a condominium. If you have any questions or would like to ask before your stay, please feel free to contact us. Advance enquiries Inquiries during your stay Inquiry before your stay Inquiries before staying If you have any questions before your stay, please send them here. For Japanese people only [Official LINE for advance guests] Add us as a friend and send us your questions [Response time ] 10:00~18:00 *Check-in is available until midnight on the day of check-in. [This is an inquiry email for foreign guests only] For foreigners [Response time ] 10:00~18:00 Please fill in the following information before sending your inquiry (1) Reservation Name (2) Check-in date Name of representative Email Check-in day Message Send Thanks for submitting! Inquiries during your stay Inquiries during your stay If you have any questions during your stay at the facility, please contact us here Back to top page TOP [For foreigners only] Channel Talk ※Channel Talk ONLY Enquiries during your stay can only be made via "Channel Talk". Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies