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  • 駐車場について-treehouse | YOUR ROOM

    Pease park one car per room. There are no designated parking spot numbers for each room. Please park in any available space. If you wish to park a second or subsequent vehicle, please contact us in advance. CONTACT ⚫︎Nearby paid parking paid parking PARKING SIGN On-site parking for 2 cars 2 off-site parking spaces nearby From 3:00P.M. on the check-in date until check-out peripheral access YOUR ROOM has only one parking space on the right side. Please refrain from parking on the left side as it is under a separate contract. ・ Please make sure to park in the correct location (one space on the right side). - Do not stay too close to the center line, and make sure it is easy for vehicles on the left to get on and off. ・When loading luggage or suitcases or opening or closing doors, please be careful not to hit them against the left-hand car. ・For the second or subsequent cars, please use the nearby paid parking lot. YOUR ROOM will not be held responsible for any accidents or troubles that occur between vehicles. Please do not park illegally in the surrounding parking lots. Please refrain from illegal parking in surrounding parking lots. Nearby facilities Location AMU Plaza Kumamoto shopping facilities 7 minutes walk Seven-Eleven Convenience store 1 minute walk Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

  • 近隣P -ツリーハウス | YOUR ROOM

    Paid Parking Information A. 3 minutes walk from facility 2-3-11 Nihongi, Nishi Ward, Kumamoto City B. 3 minutes walk from facility 2-3-13 Nihongi, Nishi Ward, Kumamoto City C. D-Parking 2-10 Nihongi, Nishi Ward, Kumamoto City D. Mitsui Repark Kumamoto Nihongi 2-chome 2nd Parking Lot 2-8-12 Nihongi, Nishi Ward, Kumamoto City Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

  • アパートメントホテル | Your Room | 熊本市

    YOUR ROOM 熊本駅[little]の《ご利用ガイド》です。チェックイン方法や駐車場の情報など。 What is an apartment hotel? This is a "living hotel" that feels like a rental apartment. There are points that differ from regular hotels, so please understand in advance. Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

  • Q&A-滞在者用 | YOUR ROOM

    [For guests only] Q I can't check in. Please check in using the check-in tablet located on the first floor of the facility. ① If you cannot check in even after entering your check-in code on the tablet: →You may have made a mistake with the facility. (There are three YOUR ROOM facilities.) Please check that the "facility color" listed in the "Check-in Information" email sent from the facility matches the color and facility name of the guide at the bottom of the tablet. ② If you do not know your check-in code: →Your check-in code and QR code will be sent to the email address registered on your reservation site around 10:00 AM the day before your check-in date. Please check your email. *Depending on the reservation site, the message may be sent to your chat box. Please check. If you are unable to check your email or if there is a problem with the check-in tablet, please contact us. Q Please tell me about the parking lot. Regarding parking, please refer to the following: ☆YOUR ROOM Kumamoto Station [little]☆ There is no parking available at the room. We apologize for the inconvenience, but please use a nearby coin-operated parking lot. ◉ Information on nearby coin-operated parking lots ☆YOUR ROOM Kumamoto Station☆ There is one free parking space per room. ◉ Facility parking information ☆YOUR ROOM treehouse KUMAMOTO☆ There is one free parking space per room. ◉ Facility parking information Q Can I leave my luggage before check-in or after check-out? Also, is early check-in or late check-out possible? We sincerely apologize, but because our facility is an apartment hotel equipped with various facilities including a kitchen, cleaning and maintenance are carried out from 11:00 AM to 3:00 PM. We ask all guests to check in after 3:00 PM and check out by 11:00 AM. For the same reason, we are unable to store your luggage. Thank you for your understanding. Therefore, we recommend using the coin lockers located at Kumamoto Station. Please consider this option. Thank you. *YOUR ROOM treehouse KUMAMOTO has a luggage storage area. You can use that service, so please check the instructions that will be sent to you the day before check-in. Q: I will be checking in later than the scheduled time. Is that okay? Since check-in is done using a check-in tablet, there is no time limit. You can check in any time after 3pm without needing to inform us. Please be careful when you come. If you don't know your check-in code, please contact us. Q: I'm staying for multiple nights; can I get extra towels? You can request one extra set of bath towels for each consecutive night you stay, so please contact us and we will prepare them for you. We will contact you regarding the delivery method when you contact us. If you need extra laundry, please use the washing machine, bathroom dryer, and laundry supplies provided in your room. If you would like to add more towels, please send us a message in the chat box saying "I would like towels." Thank you very much. Q: Will there be cleaning or replenishment of amenities during my consecutive nights? We apologize, but we do not provide cleaning during your stay.*Excluding long-term stays Bath detergent/sponges, kitchen detergent/sponges, and Floor cleaning sheets are provided in your room, so please use these. In addition, amenities, disposable tableware, and garbage bags will be provided on the first day and will not be replenished. We apologize for the inconvenience, but we would appreciate it if you would prepare anything you need yourself. *We may be able to accommodate if you contact us, so please contact us. We will contact you regarding the method of provision. Towels can be added once per person. Please contact us if you need them. Q: There is no hot water, what should I do? We apologize for any inconvenience caused by the equipment. Regarding the issue of no hot water, Please refer to page 7 of the guidebook located on the living room table or TV stand. This page contains instructions on what to check and how to resolve the issue. If you still do not have hot water, please contact us again. Q: I'd like to connect to your Wi-Fi. Could you please tell me the password? Wi-Fi information can be found on page 3 of the "Guidebook" provided in your room. Please refer to it for details. Q: There are some programs I can't watch on Amazon Prime. What should I do? Unfortunately, you will not be able to watch paid content or programs that have account restrictions. We cannot provide you with a PIN code for programs that require one, so we hope you will enjoy the content to the extent that you are able to watch it. If you are unable to view the site in any other way than the above, please contact us. Q Can I log in to Amazon Prime with my own account? I am very sorry, but the Fire Stick TV that I use to watch video apps is linked to Amazon prime, and it seems that I cannot switch accounts unless I first delete my current YOUR ROOM account. We apologize for not being able to be of any help, but for Amazon prime, please enjoy it using your YOUR ROOM account. We apologize for any inconvenience this may cause and appreciate your understanding. *You can log in to Hulu, Netflix, etc. using your own account from the app. Q: Where can I throw away trash? There is a garbage box in front of the facility, so you can throw away garbage whenever you like. *As garbage is managed by the facility, there is no need to pay for garbage bags. Please put garbage in the garbage bag provided in your room or in a plastic bag you have in your possession into the garbage box. *It's a simple thing, but we would be very grateful if you could separate your trash. Thank you very much for your cooperation. Q Can I smoke indoors or on the balcony? We apologize for the inconvenience, but to prevent fires, smoking is prohibited indoors, on the balconies, on the premises, in the surrounding area, and in the nearby parking lot. We apologize for any inconvenience this may cause and thank you for your cooperation. Q: Can I set off fireworks on the premises? Please refrain from setting off fireworks on the YOUR ROOM premises. Please also note that fireworks are prohibited in parks and parking lots in Japan. Q I soiled some of the room furniture. What should I do? Please contact us so we can check the situation. Also, if you damage any equipment, please contact us. Q Can you issue a receipt and accommodation certificate? Yes. Regarding receipts, the facility will issue them and you can download them from the URL. Depending on the reservation site, you may be able to issue a receipt on the site. If you are unable to issue one, please contact the facility and we will prepare one for you. We can also issue the accommodation certificate in PDF format, so please contact us if you require one. Q Please tell me how to check out. Please check out using the tablet, just as you did during check-in. You will need the check-in code you used during check-in. If you are unable to use the tablet or forget to check out, please contact us.

  • Q&A | YOUR ROOM

    Q Is there a parking lot? A: Please refer to the following regarding parking. ☆YOUR ROOM Kumamoto Station【little】☆ There is no parking available at the room. Please use the nearby coin parking . ◉ Nearby coin parking information ☆YOUR ROOM Kumamoto Station☆ There is only one free parking space per room. ◉ Facility parking information ☆YOUR ROOM treehouse KUMAMOTO☆ There is only one free parking space per room. ◉ Facility parking information Q What time can I check in? A We have a check-in tablet available, so you can check in anytime after 3 PM without needing to notify us beforehand. Also, if you will be arriving later than your scheduled check-in time, there is no need to contact the facility. Please take care on your way here. Q Can I check in before 15:00? Also, is it possible to keep my luggage? A We sincerely apologize, but because our facility is an apartment hotel equipped with various facilities including a kitchen, cleaning and maintenance are carried out until 3 PM. Therefore, we ask all guests to check in after 3 PM. Also, for the same reason, we are unable to store your luggage. We appreciate your understanding and cooperation. Therefore, we recommend using the coin lockers located at Kumamoto Station. Please consider this option. *YOUR ROOM treehouse KUMAMOTO has a luggage storage area. Please check the instructions sent to you the day before check-in for details on how to use it. Q When will I receive the information needed for check-in? A After completing your reservation, you will receive an email titled "Request for Guest Information Input" at the email address registered on the reservation site. Please register the guest information of all guests via the My Page URL provided in the email. After registration is complete, a QR code/check-in code will be issued for use at check-in. This code can be found on My Page and in the "Check-in Information" email sent after registration. The QR code/check-in code will also be sent to you by email around 10:00 AM the day before check-in. Please check the check-in method here If you do not receive the email, please contact us. Q What are the amenities? A: We provide bath towels, hand towels, toothbrush sets, shampoo, treatment, body soap, and hand soap. Generally, amenities are only prepared for the first night, but if you are staying multiple nights and would like additional amenities such as bath towels, please contact us in advance. Q What kind of kitchen utensils do you have? A Disposable tableware/IH heater/microwave/refrigerator/electric kettle/frying pan/pot/knife/cutting board/can opener & corkscrew/wrap & foil/colander, bowl, ladle, and other tools are available. Seasonings include salt and pepper/salad oil. Also, you are free to bring your own items within the house rules, so please do not hesitate to contact us. Q What kind of laundry products do you have? The room is equipped with a washing machine, laundry detergent (with fabric softener), hangers, a clothes dryer with clothespins, and a bathroom dryer. Please feel free to use them. Q Do you have pajamas and yukata? A We are very sorry, but we do not prepare pajamas or yukata. It is possible to bring your own, so please bring your own. Q Can I watch video apps such as YouTube in my room? A Yes, you can. YouTube, TVer, Amazon music, Prime Video, Also, Hulu and Netflix are available only with your own account.If you log in with your own account, be sure to log out. Please note that content that requires payment cannot be viewed. For Prime Video, you cannot log in with your own account, so please enjoy it with the account of this facility. Q Can I go out freely after checking in? A Yes, after check-in, you can enter and exit your room as many times as you like until check-out. We will provide you with an electronic key code, so you won't need a physical key to open and close the door, making it easy for your companions to enter and exit as well. Instructions on how to open and close the door are posted on the door, so please check them. Q Can I set off fireworks on the premises? A Please refrain from setting off fireworks on the YOUR ROOM premises. Please also note that fireworks are prohibited in parks and parking lots in Japan. Q Can I get a receipt? A If you wish, we will issue an electronic receipt that you can download from the URL yourself. Also, depending on the reservation site, you can issue a receipt on the site. If it is not possible to issue it, please contact us as we will prepare an electronic receipt at this facility.

  • 問い合わせ-二本木 | YOUR ROOM

    contact Contact us YOUR ROOM with various elements like a hotel room, an apartment or a condominium. If you have any questions or would like to ask before your stay, please feel free to contact us. Advance enquiries Inquiries during your stay Inquiry before your stay Inquiries before staying If you have any questions before your stay, please send them here. For Japanese people only [Official LINE for advance guests] Add us as a friend and send us your questions [Response time ] 10:00~18:00 *Check-in is available until midnight on the day of check-in. [For foreigners only] For foreigners Response time : 10:00~18:00 Please fill in the following information before sending your inquiry (1) Reservation Name (2) Check-in date Name of representative Email Check-in day Message Send Thanks for submitting! Inquiries during your stay Inquiries during your stay For inquiries during your stay, please check here. [For foreigners only] Channel Talk ※Channel Talk ONLY Enquiries during your stay can only be made via "Channel Talk". Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

  • ベビーモニター説明書 | YOUR ROOM

    Baby Monitor Instruction Manual Baby Monitor Instructions When using the baby monitor, please read the following instructions carefully before use. *If you would like to borrow a baby monitor, please make sure to send a request before check-in.

  • 宿泊約款 | YOUR ROOM

    YOUR ROOM Accommodation Terms and Conditions Article 1 Scope of Application 1. Accommodation contracts and related contracts concluded between YOUR ROOM (hereinafter referred to as "this hotel"), a shared lodging facility operated by Nakano Design Works LLC (hereinafter referred to as "our company"), and users of this hotel shall be governed by these terms and conditions, and any matters not stipulated in these terms and conditions shall be governed by laws, regulations, etc. (meaning laws or those based on laws and regulations; the same applies below) or generally established customs. 2. In the event that the Hotel enters into a special agreement with respect to a Guest, provided such special agreement does not violate laws, regulations, or customary practices, notwithstanding the provisions of the preceding paragraph, such special agreement shall take precedence. Article 2 Application for Accommodation Contract 1. Anyone who wishes to apply for an accommodation contract with our hotel must provide our hotel with the following particulars: ①Name, address, date of birth, phone number, email address, occupation, date of stay, expected time of arrival ② For those who are not Japanese nationals, nationality, passport number, previous and subsequent place of stay ③ Departure date, number of nights, number of people ④ Accommodation fees ⑤ Any other matters deemed necessary by the Embassy. 2. If a Guest requests, during his/her stay, to extend his/her stay beyond the accommodation date specified in item 1 of the preceding paragraph, our company will consider that a new Accommodation Contract has been entered into at the time such request is made. 3. We do not allow minors to stay alone. Article 3 Establishment of Accommodation Contracts, etc. 1. An accommodation contract shall be concluded when the Company accepts the application as described in the preceding article. However, this shall not apply when the Company proves that it did not accept the application. 2. When an accommodation contract has been concluded in accordance with the provisions of the preceding paragraph, we will specify the period and request payment of an application fee up to the accommodation fee for the period of accommodation. 3. If the application fee set forth in the preceding paragraph is not paid by the date specified by our company in accordance with the provisions of the same paragraph, the accommodation contract will become void. 4. The application fee under Paragraph 2 will be applied in the following order, and any remaining balance will be returned at the end of the accommodation period. ① Accommodation fees to be paid by the guest ② Penalty charges in the event that the provisions of Article 5, Paragraph 2, Article 6, Paragraph 2, and Article 14 apply ③Compensation in the case described in the previous paragraph Article 4 Refusal to Conclude an Accommodation Contract 1. Our company may refuse to enter into an accommodation contract in the following cases. However, this does not mean that our hotel may refuse accommodation in cases other than those listed in Article 5 of the Inns and Hotels Act. ①When an application for accommodation does not comply with these terms and conditions. ② When the hotel is fully booked and there are no rooms available. ③ When the person seeking accommodation is deemed to be in danger of engaging in conduct that will violate the provisions of the law, the public order, or good morals in regard to his/her accommodation. ④When the person seeking accommodation is deemed to fall under any of the following items (a) to (c): (a) An organized crime group as defined in Article 2, paragraph 2 of the Law Concerning Prevention of Unjust Activities by Organized Crime Group Members (hereinafter referred to as an "organized crime group"), an organized crime member as defined in Article 2, paragraph 6 of the same Law (hereinafter referred to as an "organized crime member"), an associate member of an organized crime group, or a person related to an organized crime group, or other anti-social forces. (b) When a corporation or other organization whose business activities are controlled by an organized crime group or an organized crime member (c) A corporation in which any of its directors is a member of an organized crime group. ⑤When a person seeking accommodation behaves in a manner that causes significant inconvenience to other guests. ⑥ If the person who wishes to stay at the hotel is infected with a specific infectious disease as stipulated in Article 4-2, Paragraph 1, Item 2 of the Hotel Business Act When the person is a patient (hereinafter referred to as a "patient of a specific infectious disease"). 7) When violent demands are made in relation to accommodation, or when an unreasonable burden is requested (excluding cases where the person seeking accommodation requests the removal of social barriers pursuant to Article 8, Paragraph 2 of the Act on Promotion of Elimination of Discrimination against Persons with Disabilities). 8. If the person who wishes to stay at the hotel feels that the burden of such accommodation is excessive and that the hotel is unable to accommodate them at other accommodation facilities, as a request that is likely to significantly impede the provision of accommodation services to When the offender repeats the offense specified in Article 5-6 of the Enforcement Regulations of the Inns and Hotels Act. 9. When it is impossible to provide accommodation due to natural disasters, malfunctions of facilities, or other unavoidable reasons. 10) When the circumstances fall under any of the provisions of Article 7 of the Kumamoto City Hotel and Inn Business Act Enforcement Ordinance. Article 5 Cancellation of Accommodation Contract by the Guest 1. The Guest may cancel the Accommodation Contract by notifying our company. 2. In the case where the Guest is staying for personal use (other than long-term or group use as provided for in Paragraph 3), and the Guest cancels the Accommodation Contract in whole or in part, our company will charge a penalty as follows: ① If cancelled 4 days before the stay: None ② If the reservation is cancelled within 3 days before the stay date or if the reservation is not delivered without notice 100% of the accommodation fee 3. When guests stay long-term (meaning 7 consecutive nights or more at the time of booking, regardless of the number of rooms used) or group stays (meaning reservations for 3 or more rooms, regardless of the total number of nights). Should a guest cancel all or part of the accommodation contract (canceling 2 or more rooms total, or 1 or more nights for long-term stays with fewer than 3 rooms), a cancellation fee will be charged as follows (if multiple partial cancellations occur, the provisions below apply based on each cancellation date). ① Cancellation made 31 days or more prior to the check-in date: None ② Cancellation made between 30 and 21 days prior to the check-in date: 65% of the total accommodation fee ③ Cancellation made between 20 and 11 days prior to the check-in date: 75% of the total accommodation fee ④ Cancellation made between 10 and 4 days prior to the check-in date, or on the day of check-in: 80% of the total accommodation fee ⑤ Cancellation 3 days or less before the scheduled stay date, or failure to arrive without notice: 100% of the accommodation fee 4. If a Guest does not arrive by 12:00 p.m. (0:00 a.m. the following day) on the day of accommodation, or if the check-in time requested by the Guest in advance is after 12:00 p.m. (0:00 a.m. the following day) and the Guest arrives later than said time, our company may consider the accommodation reservation to be cancelled. 5. In the event that the contract is deemed to have been cancelled in accordance with the provisions of the preceding paragraph, and the Guest proves that his/her non-arrival and non-delivery of public transport such as a train or airplane, or other cause not attributable to the Guest, the cancellation charge stipulated in paragraph 2 will not be charged. 6. If a guest makes a reservation through a booking site operated by a third party other than our company, the cancellation policy of that site shall apply, notwithstanding the provisions of Paragraph 2. 7.  When a guest's reservation includes use of “YOUR ROOM treehouse KUMAMOTO,” the term “group” in Section 3 shall refer to cases where the number of rooms used at that facility is two or more, or where the total number of rooms used across facilities is three or more. Article 6 Exemption from Penalty Charges 1. Notwithstanding the provisions of the preceding article, if a guest cancels a reservation for accommodation due to any of the following reasons, the Company will not charge a penalty. However, if the guest does not contact the Company by the day of the scheduled stay, the Company will treat the cancellation as a no-show and charge a penalty. 1) If you have a serious and sudden illness that requires hospitalization and you can provide a doctor's certificate ② When a family member within the third degree of kinship passes away and you need to attend a funeral, etc. 3) If a disaster causes public transportation or the means of transportation you use to be unavailable. Article 7 Termination of Contract by the Company 1. Our company may cancel the accommodation contract in the following cases. 1. If the guest violates these terms and conditions or the terms of use established by our company. ② When the guest is deemed to be in danger of engaging in conduct that violates the provisions of the law, the public order or good morals in regard to his/her accommodation, or when the guest is deemed to have engaged in such conduct. ③ If the guest is deemed to fall under any of the following items (a) to (c): (a) Organized crime group, organized crime group member, associate member of an organized crime group, or related person to an organized crime group or other antisocial forces (b) When a corporation or other organization whose business activities are controlled by an organized crime group or an organized crime member (c) A corporation in which any of its directors is a member of an organized crime group. ④ If the guest behaves in a manner that causes significant inconvenience to other guests. ⑤If the guest is clearly recognized as having an infectious disease. ⑥ If violent demands are made regarding the accommodation, or if an unreasonable burden is requested. 7) If we are unable to provide accommodation due to a natural disaster or other force majeure event. 8. If a reservation deposit has been requested under Article 3 Paragraph 2 and payment has not been made by the deadline. 9. If you do not comply with the prohibitions set forth in the Terms of Use established by our company. 10. When the case falls under any of the provisions of Article 7 of the Kumamoto City Hotel and Inn Business Law Enforcement Ordinance. ⑪ Any other case in which the Company determines that there is a reason similar to any of the preceding items, or that there has been a violation of the Hotel Usage Regulations. 2. When our company has cancelled the Accommodation Contract in accordance with the provisions of the preceding paragraph, the Guest shall pay a penalty for all services, etc. which he has not yet received, in accordance with the standards set out in Paragraphs 2 and 3 of the preceding Article. Article 8 Accommodation Registration 1. On the day of accommodation, upon arrival at the hotel, the guest will be required to register the following particulars in the manner specified by our company: ① Name, address, date of birth, phone number, email address, occupation ② For those who are not Japanese nationals, nationality, passport number, previous and subsequent place of stay ③ Departure date, number of people, departure time ④ Any other matters deemed necessary by the Embassy. Article 9 Room Occupancy Hours 1. Guests may use the guest rooms of our hotel from 3:00 p.m. to 11:00 a.m. the following morning. However, in the case of consecutive stays, guests may use the rooms all day, except on the days of arrival and departure. Article 10 Payment of Fees 1. Payment shall be made by credit card at the time of application for the accommodation contract. 2. All payments incurred after arrival at the Hotel must be made by cashless payment method designated by our company. 3. Accommodation fees will be charged even if the Guest voluntarily does not stay in the accommodation facility after the Hotel has provided the guest room to the Guest and made it available for use. Article 11 Compliance with Terms of Use 1. Guests must observe the following prohibitions and precautions. If a violation of these rules is confirmed, we may ask the guest to leave the hotel. In this case, we will not refund the accommodation fee. ・Smoking is strictly prohibited inside the rooms, including on the balconies. ・Please refrain from using hot plates or portable stoves to cook meat or other items as this may cause odors and fires. - Please be mindful of noise both inside and outside your room as it may disturb other rooms and neighbors. ・Please refrain from entering the rooms unless you are a guest staying at the hotel. ・If any equipment within the facility is damaged or soiled, please be sure to contact us. Any acts of destruction within the building or rooms are prohibited. ・We do not have a parking lot at our hotel. If you are driving, please refrain from illegal parking and be sure to use nearby paid parking lots. ・Please refrain from bringing pets into the hotel. ・The use of fireworks, bonfires, and other open flames is prohibited on the hotel grounds. ・All illegal and criminal activities are prohibited on the hotel premises. ・Commercial use such as photography is prohibited without permission from our company. If you wish to use the content for commercial purposes, please contact us in advance. Article 12 Company Responsibility 1. When our company has caused damage to a guest in the fulfillment or non-fulfillment of the accommodation contract and related agreements, we will compensate for the damage. However, this shall not apply when such damage is due to reasons not attributable to our hotel. Article 13 Handling when contracted rooms cannot be provided 1.When our company is unable to provide a contracted room to a Guest, we will, with the Guest's consent, arrange accommodation of the same standards elsewhere for the Guest as far as possible. 2. Notwithstanding the provisions of the preceding paragraph, if the hotel is unable to arrange other accommodations for the guest, the hotel shall pay the guest a compensation fee equivalent to the breach of contract charge, which shall be applied to the amount of damages. However, if the hotel is unable to provide a room due to reasons beyond the hotel's control, the hotel shall not pay the compensation fee. Article 14 Luggage storage and storage of lost property 1. As our hotel is a simple lodging facility without a front desk, we are unable to store guests' luggage. Guests are responsible for managing their own luggage. 2. If the guest's baggage or belongings are found left behind at our hotel, and the owner is identified, our hotel will ask for instructions. However, if there is no instruction from the owner or the owner is not identified, we will handle it in accordance with the Lost Property Law. Article 15 Liability of the Guest 1. When our company suffers damage caused by the Guest's intention or negligence, the Guest shall compensate our company for the damage. Article 16 Use of Free Wi-Fi 1. Guests are responsible for their own use of the free Wi-Fi in the hotel. Our company shall not be held responsible for any damage suffered by guests as a result of using the free Wi-Fi, or if the service is interrupted due to a system failure or other reasons. 2. If damage is expected to occur or has occurred to our company or a third party due to any act that our company determines to be inappropriate in using the Free Wi-Fi, we will charge you an amount equivalent to the damage. Article 17 Changes to these Terms 1. The contents of these Terms and Conditions may be changed without prior notice for matters not specified in these Terms and Conditions or when deemed necessary for the conduct of business. 2. In the event of any change to these Terms and Conditions as described in the preceding paragraph, the Company will post on its website the fact that the Terms and Conditions are being changed, as well as the content of the changed Terms and Conditions and their effective date, at least two weeks prior to the effective date of the changed Terms and Conditions. Article 18 Governing Law 1. These Terms and Conditions shall be governed by the laws of Japan. Article 19 Jurisdiction 1. In the event of a dispute between a Guest and our company regarding these terms and conditions, the Kumamoto District Court shall be the exclusive court of first instance.

  • 駐車場-二本木_back | YOUR ROOM

    YOUR ROOM Kumamoto Station [little] does not have a parking lot. If you come by car, please use the nearby coin parking. Please refrain from parking in the space in front of the building without permission as it is a staff parking lot . If you are parking temporarily to load or unload luggage, please be considerate of neighbors and other guests passing by. *We are not responsible for any troubles that occur between customers within the space. Nearby coin parking information Highly recommended as it has a large capacity! 3 minutes walk from YR Kumamoto Station Little Location Iretoko Parking Nihongi 2-chome 1 minute walk from YR Kumamoto Station Little Nearby facilities Location AMU Plaza Kumamoto shopping facilities 7 minutes walk Seven-Eleven Convenience store 1 minute walk Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

  • 入室方法-京町 | YOUR ROOM

    YOUR ROOM is a non-face-to-face accommodation facility with no front desk. Therefore, you will be responsible for the check-in procedures. Preparations before check-in ① After completing the reservation, send "Request to enter guest information ' you will receive an email. Please enter from my page. ② After completing guest information input[Check-in code] or[QR code] is issued. Please keep this code handy. *Registered information is managed under a personal information protection system * The information you provide will be managed under our personal information protection system. check in What you need for the procedure After entering guest informationMy page You can check anytime from check inFlow from to entering the room 1 In the entrance lobby [check in box ] and perform the check-in procedure on the tablet 2 follow the instructions[Check-in code ] or [ QR code] 3 After check-in is complete, a 4-digit key number will be issued to the room. Enter this on the touch key on the door of the room to enter the room. Back to top page TOP Frequently Asked Questions Frequently asked questions will be answered at check-in.As an apartment hotel without a front desk, please check with us in advance if you have any questions. Q. I did not receive the guest information input email. A.Please send us a free email address such as Gmail. Q.Can I check in early? A. Due to cleaning and equipment maintenance, you can only check in after 15:00. You can check in at any time after 15:00. Q.Can I deposit my luggage in advance? A.Since there is no front desk, we cannot keep luggage. Please use the coin lockers at Kumamoto Station. Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

  • 周辺施設-二本木 | YOUR ROOM

    Introducing recommended places around YOUR ROOM Kumamoto Station [little]! Gourmet, shopping, hot springs, and more! Back to top page TOP

  • YOUR ROOM

    YOUR ROOM 京町の《ご利用ガイド》です。チェックイン方法や駐車場の情報など。 What is an apartment hotel? This is a "living hotel" that feels like a rental apartment. There are points that differ from regular hotels, so please understand in advance. Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

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​ Feels like a rental apartment

Like an apartment for rent.

​Amenities such as bath towels will be prepared only for the first day. Please contact us in advance if you would like an additional portion.

Bath towels and other amenities are provided for the first day only. Please contact us in advance if you would like additional amenities.

About Apartment Hotel
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​Non-face-to-face self check-in

Non-personal self check-in

​This facility does not have a front desk, so please contact us as soon as possible.

We do not have a front desk, so please contact us as soon as possible.

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​Rooms with furniture and home appliances

Furnished rooms

​With kitchen, cooking utensils and washing machine

Kitchen, cooking utensils, and washing machine included.

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