search results

Pease park one car per room. There are no designated parking spot numbers for each room. Please park in any available space. If you wish to park a second or subsequent vehicle, please contact us in advance. CONTACT ⚫︎Nearby paid parking paid parking PARKING SIGN On-site parking for 2 cars 2 off-site parking spaces nearby From 3:00P.M. on the check-in date until check-out peripheral access YOUR ROOM has only one parking space on the right side. Please refrain from parking on the left side as it is under a separate contract. ・ Please make sure to park in the correct location (one space on the right side). - Do not stay too close to the center line, and make sure it is easy for vehicles on the left to get on and off. ・When loading luggage or suitcases or opening or closing doors, please be careful not to hit them against the left-hand car. ・For the second or subsequent cars, please use the nearby paid parking lot. YOUR ROOM will not be held responsible for any accidents or troubles that occur between vehicles. Please do not park illegally in the surrounding parking lots. Please refrain from illegal parking in surrounding parking lots. Nearby facilities Location AMU Plaza Kumamoto shopping facilities 7 minutes walk Seven-Eleven Convenience store 1 minute walk Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

Paid Parking Information A. 3 minutes walk from facility 2-3-11 Nihongi, Nishi Ward, Kumamoto City B. 3 minutes walk from facility 2-3-13 Nihongi, Nishi Ward, Kumamoto City C. D-Parking 2-10 Nihongi, Nishi Ward, Kumamoto City D. Mitsui Repark Kumamoto Nihongi 2-chome 2nd Parking Lot 2-8-12 Nihongi, Nishi Ward, Kumamoto City Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

YOUR ROOM 熊本駅［little］の《ご利用ガイド》です。チェックイン方法や駐車場の情報など。 What is an apartment hotel? This is a "living hotel" that feels like a rental apartment. There are points that differ from regular hotels, so please understand in advance. Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

Q Is there a parking lot? A: Please refer to the following regarding parking. ☆YOUR ROOM Kumamoto Station【little】☆ There is no parking available at the room. Please use the nearby coin parking . ◉ Nearby coin parking information ☆YOUR ROOM Kumamoto Station☆ There is only one free parking space per room. ◉ Facility parking information ☆YOUR ROOM treehouse KUMAMOTO☆ There is only one free parking space per room. ◉ Facility parking information Q What time can I check in? A We have a check-in tablet available, so you can check in anytime after 3 PM without needing to notify us beforehand. Also, if you will be arriving later than your scheduled check-in time, there is no need to contact the facility. Please take care on your way here. Q Can I check in before 15:00? Also, is it possible to keep my luggage? A We sincerely apologize, but because our facility is an apartment hotel equipped with various facilities including a kitchen, cleaning and maintenance are carried out until 3 PM. Therefore, we ask all guests to check in after 3 PM. Also, for the same reason, we are unable to store your luggage. We appreciate your understanding and cooperation. Therefore, we recommend using the coin lockers located at Kumamoto Station. Please consider this option. *YOUR ROOM treehouse KUMAMOTO has a luggage storage area. Please check the instructions sent to you the day before check-in for details on how to use it. Q When will I receive the information needed for check-in? A After completing your reservation, you will receive an email titled "Request for Guest Information Input" at the email address registered on the reservation site. Please register the guest information of all guests via the My Page URL provided in the email. After registration is complete, a QR code/check-in code will be issued for use at check-in. This code can be found on My Page and in the "Check-in Information" email sent after registration. The QR code/check-in code will also be sent to you by email around 10:00 AM the day before check-in. Please check the check-in method here If you do not receive the email, please contact us. Q What are the amenities? A: We provide bath towels, hand towels, toothbrush sets, shampoo, treatment, body soap, and hand soap. Generally, amenities are only prepared for the first night, but if you are staying multiple nights and would like additional amenities such as bath towels, please contact us in advance. Q What kind of kitchen utensils do you have? A Disposable tableware/IH heater/microwave/refrigerator/electric kettle/frying pan/pot/knife/cutting board/can opener & corkscrew/wrap & foil/colander, bowl, ladle, and other tools are available. Seasonings include salt and pepper/salad oil. Also, you are free to bring your own items within the house rules, so please do not hesitate to contact us. Q What kind of laundry products do you have? The room is equipped with a washing machine, laundry detergent (with fabric softener), hangers, a clothes dryer with clothespins, and a bathroom dryer. Please feel free to use them. Q Do you have pajamas and yukata? A We are very sorry, but we do not prepare pajamas or yukata. It is possible to bring your own, so please bring your own. Q Can I watch video apps such as YouTube in my room? A Yes, you can. YouTube, TVer, Amazon music, Prime Video, Also, Hulu and Netflix are available only with your own account.If you log in with your own account, be sure to log out. Please note that content that requires payment cannot be viewed. For Prime Video, you cannot log in with your own account, so please enjoy it with the account of this facility. Q Can I go out freely after checking in? A Yes, after check-in, you can enter and exit your room as many times as you like until check-out. We will provide you with an electronic key code, so you won't need a physical key to open and close the door, making it easy for your companions to enter and exit as well. Instructions on how to open and close the door are posted on the door, so please check them. Q Can I set off fireworks on the premises? A Please refrain from setting off fireworks on the YOUR ROOM premises. Please also note that fireworks are prohibited in parks and parking lots in Japan. Q Can I get a receipt? A If you wish, we will issue an electronic receipt that you can download from the URL yourself. Also, depending on the reservation site, you can issue a receipt on the site. If it is not possible to issue it, please contact us as we will prepare an electronic receipt at this facility.

[For guests only] Q I can't check in. Please check in using the check-in tablet located on the first floor of the facility. ① If you cannot check in even after entering your check-in code on the tablet: →You may have made a mistake with the facility. (There are three YOUR ROOM facilities.) Please check that the "facility color" listed in the "Check-in Information" email sent from the facility matches the color and facility name of the guide at the bottom of the tablet. ② If you do not know your check-in code: →Your check-in code and QR code will be sent to the email address registered on your reservation site around 10:00 AM the day before your check-in date. Please check your email. *Depending on the reservation site, the message may be sent to your chat box. Please check. If you are unable to check your email or if there is a problem with the check-in tablet, please contact us. Q Please tell me about the parking lot. Regarding parking, please refer to the following: ☆YOUR ROOM Kumamoto Station [little]☆ There is no parking available at the room. We apologize for the inconvenience, but please use a nearby coin-operated parking lot. ◉ Information on nearby coin-operated parking lots ☆YOUR ROOM Kumamoto Station☆ There is one free parking space per room. ◉ Facility parking information ☆YOUR ROOM treehouse KUMAMOTO☆ There is one free parking space per room. ◉ Facility parking information Q Can I leave my luggage before check-in or after check-out? Also, is early check-in or late check-out possible? We sincerely apologize, but because our facility is an apartment hotel equipped with various facilities including a kitchen, cleaning and maintenance are carried out from 11:00 AM to 3:00 PM. We ask all guests to check in after 3:00 PM and check out by 11:00 AM. For the same reason, we are unable to store your luggage. Thank you for your understanding. Therefore, we recommend using the coin lockers located at Kumamoto Station. Please consider this option. Thank you. *YOUR ROOM treehouse KUMAMOTO has a luggage storage area. You can use that service, so please check the instructions that will be sent to you the day before check-in. Q: I will be checking in later than the scheduled time. Is that okay? Since check-in is done using a check-in tablet, there is no time limit. You can check in any time after 3pm without needing to inform us. Please be careful when you come. If you don't know your check-in code, please contact us. Q: I'm staying for multiple nights; can I get extra towels? You can request one extra set of bath towels for each consecutive night you stay, so please contact us and we will prepare them for you. We will contact you regarding the delivery method when you contact us. If you need extra laundry, please use the washing machine, bathroom dryer, and laundry supplies provided in your room. If you would like to add more towels, please send us a message in the chat box saying "I would like towels." Thank you very much. Q: Will there be cleaning or replenishment of amenities during my consecutive nights? We apologize, but we do not provide cleaning during your stay.*Excluding long-term stays Bath detergent/sponges, kitchen detergent/sponges, and Floor cleaning sheets are provided in your room, so please use these. In addition, amenities, disposable tableware, and garbage bags will be provided on the first day and will not be replenished. We apologize for the inconvenience, but we would appreciate it if you would prepare anything you need yourself. *We may be able to accommodate if you contact us, so please contact us. We will contact you regarding the method of provision. Towels can be added once per person. Please contact us if you need them. Q: There is no hot water, what should I do? We apologize for any inconvenience caused by the equipment. Regarding the issue of no hot water, Please refer to page 7 of the guidebook located on the living room table or TV stand. This page contains instructions on what to check and how to resolve the issue. If you still do not have hot water, please contact us again. Q: I'd like to connect to your Wi-Fi. Could you please tell me the password? Wi-Fi information can be found on page 3 of the "Guidebook" provided in your room. Please refer to it for details. Q: There are some programs I can't watch on Amazon Prime. What should I do? Unfortunately, you will not be able to watch paid content or programs that have account restrictions. We cannot provide you with a PIN code for programs that require one, so we hope you will enjoy the content to the extent that you are able to watch it. If you are unable to view the site in any other way than the above, please contact us. Q Can I log in to Amazon Prime with my own account? I am very sorry, but the Fire Stick TV that I use to watch video apps is linked to Amazon prime, and it seems that I cannot switch accounts unless I first delete my current YOUR ROOM account. We apologize for not being able to be of any help, but for Amazon prime, please enjoy it using your YOUR ROOM account. We apologize for any inconvenience this may cause and appreciate your understanding. *You can log in to Hulu, Netflix, etc. using your own account from the app. Q: Where can I throw away trash? There is a garbage box in front of the facility, so you can throw away garbage whenever you like. *As garbage is managed by the facility, there is no need to pay for garbage bags. Please put garbage in the garbage bag provided in your room or in a plastic bag you have in your possession into the garbage box. *It's a simple thing, but we would be very grateful if you could separate your trash. Thank you very much for your cooperation. Q Can I smoke indoors or on the balcony? We apologize for the inconvenience, but to prevent fires, smoking is prohibited indoors, on the balconies, on the premises, in the surrounding area, and in the nearby parking lot. We apologize for any inconvenience this may cause and thank you for your cooperation. Q: Can I set off fireworks on the premises? Please refrain from setting off fireworks on the YOUR ROOM premises. Please also note that fireworks are prohibited in parks and parking lots in Japan. Q I soiled some of the room furniture. What should I do? Please contact us so we can check the situation. Also, if you damage any equipment, please contact us. Q Can you issue a receipt and accommodation certificate? Yes. Regarding receipts, the facility will issue them and you can download them from the URL. Depending on the reservation site, you may be able to issue a receipt on the site. If you are unable to issue one, please contact the facility and we will prepare one for you. We can also issue the accommodation certificate in PDF format, so please contact us if you require one. Q Please tell me how to check out. Please check out using the tablet, just as you did during check-in. You will need the check-in code you used during check-in. If you are unable to use the tablet or forget to check out, please contact us.

Introducing recommended places around YOUR ROOM Kumamoto Station! Gourmet, shopping, hot springs, and more! Back to top page TOP

アパートメントホテルYOUR ROOMのグローバルサイトです。ホテルの設備や入室方法などをご説明しています。 What is an apartment hotel? It is a "hotel where you can live" with the feeling of renting an apartment. More freedom, more your own way. We propose a new style of accommodation for your trip. Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

In addition to the normal equipment, we will lend you the following items. *Rental requests on the day of check-in cannot be accepted. Rental items may not be available depending on the season and inventory status. note that Rental items Additional futon rice cooker Iron set No need to worry if you bring your children! We also have baby goods available. Reserve a room YOUR ROOM Go to direct booking site Make your reservation through our direct booking site for the best deals! You can also check the room details directly on the booking site. Reservations and room details Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

contact Contact us YOUR ROOM with various elements like a hotel room, an apartment or a condominium. If you have any questions or would like to ask before your stay, please feel free to contact us. Advance enquiries Inquiries during your stay Inquiry before your stay Inquiries before staying If you have any questions before your stay, please send them here. For Japanese people only [Official LINE for advance guests] After adding your friend, please send us your question [Response time ] 10:00~18:00 *Check-in is available until midnight on the day of check-in. [For foreigners only] For foreigners 【Response time 】 10:00~18:00 Please fill in the following information before sending your inquiry (1) Reservation Name (2) Check-in date Name of representative Email Check-in day Message Send Thanks for submitting! Inquiries during your stay Inquiries during your stay If you have any questions during your stay at the facility, please contact us here Channel Talk ※Channel Talk ONLY Enquiries during your stay can only be made via "Channel Talk". Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

At YOUR ROOM treehouse, you can store your luggage at the facility from 11:00 on the check-in date until 11:00 on the check-out date. *Check-in is from 3:00 PM on the day! Information on advance luggage storage As this facility operates an unmanned system, guests will need to deposit their luggage at the facility themselves. Please check the three-digit key number that will be sent to you by email the day before check-in, and use the white door (luggage storage) to the right of your room number. ⚫︎As the advance luggage storage is an unmanned system, please be careful not to use the wrong room number and smart key. ⚫︎Please be sure to adhere to the usage hours (11:00 on the day of check-out - 11:00 on the day of check-out). *We are unable to store luggage after check-out as guests are given priority. *The facility will not take any responsibility for any troubles such as lost or stolen luggage. Please manage your luggage yourself. Baggage drop-off procedure 1 The day before check-in, we will send you a 3-digit key number to open your personal luggage locker. Please be sure to check it. 2 After 11:00 on the day of check-in, please enter the 3-digit key number and the OPEN mark on the smart key panel located on the white door (luggage storage) next to your room number. Please be careful not to enter the wrong room number. *Check-in is from 3:00 PM on the day of check-in. 3 Please manage your luggage yourself after leaving it. We cannot store luggage after check-out. The facility cannot be held responsible for theft or loss if the luggage is left unlocked. What you need to check in your luggage A dedicated key number will be sent to all guests by email the day before check-in. There is no need to reserve the luggage storage in advance. Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

Apartment Hotel YOUR ROOM is a non-face-to-face accommodation without a reception. Therefore, you will be responsible for the check-in procedures. Preparations before check-in ① After completing the reservation, send "Request to enter guest information ' you will receive an email. Please enter from my page. ② After completing guest information input[Check-in code] or[QR code] is issued. Please keep this code handy. *Registered information is managed under a personal information protection system *The information you provide will be managed under our personal information protection system. check in What you need for the procedure After entering guest informationMy page You can check anytime from check inFlow from to entering the room 1 In the entrance lobby [check in box ] and perform the check-in procedure on the tablet 2 follow the instructions[Check-in code ] or [ QR code] 3 After check-in is complete, a 4-digit key number will be issued to the room. Enter this on the touch key on the door of the room to enter the room. Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies