search results

Q Is there a parking lot? A: Please refer to the following regarding parking. ☆YOUR ROOM Kumamoto Station【little】☆ There is no parking available at the room. Please use the nearby coin parking . ◉ Nearby coin parking information ☆YOUR ROOM Kumamoto Station☆ There is only one free parking space per room. ◉ Facility parking information ☆YOUR ROOM treehouse KUMAMOTO☆ There is only one free parking space per room. ◉ Facility parking information Q What are the amenities? A: We provide bath towels, hand towels, toothbrush sets, shampoo, treatment, body soap, and hand soap. Generally, amenities are only prepared for the first night, but if you are staying multiple nights and would like additional amenities such as bath towels, please contact us in advance. Q What kind of kitchen utensils do you have? A Disposable tableware/IH heater/microwave/refrigerator/electric kettle/frying pan/pot/knife/cutting board/can opener & corkscrew/wrap & foil/colander, bowl, ladle, and other tools are available. Seasonings include salt and pepper/salad oil. Also, you are free to bring your own items within the house rules, so please do not hesitate to contact us. Q What kind of laundry products do you have? The room is equipped with a washing machine, laundry detergent (with fabric softener), hangers, a clothes dryer with clothespins, and a bathroom dryer. Please feel free to use them. Q Can high school students stay alone? We regret to inform you that we cannot accept guests underage only. We apologize for not being able to be of any help to you, and we appreciate your understanding. Q Can I pay with a payment method other than a credit card? A We are very sorry, but since this facility will be an apartment hotel type without a front desk, payment can only be made online in advance. Even if the credit card you use is not yours, we may be able to accept it (with the consent of a family member, etc.) Q What time can I check in? A [Check-in tablet] is installed, so you can check in at any time after 3:00 p.m. without having to declare it. Q Can I check in before 15:00? Also, is it possible to keep my luggage? A: We apologize for the inconvenience, but as this is an apartment hotel with a kitchen and various other facilities, cleaning and maintenance are carried out until 3:00 PM. We ask that all guests check in after 3:00 PM. We are also unable to store luggage for the same reason, so we appreciate your understanding and cooperation. Therefore, we recommend that you consider using the coin lockers at Kumamoto Station. *There is a luggage storage facility in YOUR ROOM treehouse KUMAMOTO. You can use it, so please follow the instructions we will send you the day before check-in. Is it possible to use it for day use? A We are very sorry, but we currently do not offer day-use plans. I'm sorry. Check-in from 15:00 and check-out by 11:00 the next night. Q Do you have pajamas and yukata? A We are very sorry, but we do not prepare pajamas or yukata. It is possible to bring your own, so please bring your own. QCan I watch video apps such as YouTube in my room? A Yes, you can. YouTube, TVer, Amazon music, Prime Video, Also, Hulu and Netflix are available only with your own account. If you log in with your own account, be sure to log out. Please note that content that requires payment cannot be viewed. For Prime Video, you cannot log in with your own account, so please enjoy it with the account of this facility. Q Can I get a receipt? A If you wish, we will issue an electronic receipt that you can download from the URL yourself. Also, depending on the reservation site, you can issue a receipt on the site. If it is not possible to issue it, please contact us as we will prepare an electronic receipt at this facility.

In addition to the normal equipment, we will lend you the following items. *Rental requests on the day of check-in cannot be accepted.

In addition to the normal equipment, we will lend you the following items. *Rental requests on the day of check-in cannot be accepted.

In addition to the normal equipment, we will lend you the following items. *Rental requests on the day of check-in cannot be accepted.

YOUR ROOM treehouse KUMAMOTOの《ご利用ガイド》です。チェックイン方法や駐車場の情報など。 What is an apartment hotel? This is a "living hotel" that feels like a rental apartment. There are points that differ from regular hotels, so please understand in advance. Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

アパートメントホテルYOUR ROOMのグローバルサイトです。ホテルの設備や入室方法などをご説明しています。 What is an apartment hotel? It is a "hotel where you can live" with the feeling of renting an apartment. More freedom, more your own way. We propose a new style of accommodation for your trip. Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

At YOUR ROOM treehouse, you can store your luggage at the facility from 11:00 on the check-in date until 11:00 on the check-out date. *Check-in is from 3:00 PM on the day! Information on advance luggage storage As this facility operates an unmanned system, guests will need to deposit their luggage at the facility themselves. Please check the three-digit key number that will be sent to you by email the day before check-in, and use the white door (luggage storage) to the right of your room number. ⚫︎As the advance luggage storage is an unmanned system, please be careful not to use the wrong room number and smart key. ⚫︎Please be sure to adhere to the usage hours (11:00 on the day of check-out - 11:00 on the day of check-out). *We are unable to store luggage after check-out as guests are given priority. *The facility will not take any responsibility for any troubles such as lost or stolen luggage. Please manage your luggage yourself. Baggage drop-off procedure 1 The day before check-in, we will send you a 3-digit key number to open your personal luggage locker. Please be sure to check it. 2 After 11:00 on the day of check-in, please enter the 3-digit key number and the OPEN mark on the smart key panel located on the white door (luggage storage) next to your room number. Please be careful not to enter the wrong room number. *Check-in is from 3:00 PM on the day of check-in. 3 Please manage your luggage yourself after leaving it. We cannot store luggage after check-out. The facility cannot be held responsible for theft or loss if the luggage is left unlocked. What you need to check in your luggage A dedicated key number will be sent to all guests by email the day before check-in. There is no need to reserve the luggage storage in advance. Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

YOUR ROOM Kumamoto Station does not have a parking lot. If you come by car, please use the nearby coin parking. Please refrain from parking in the space in front of the building without permission as it is a staff parking lot . If you are parking temporarily to load or unload luggage, please be considerate of neighbors and other guests passing by. *We are not responsible for any troubles that occur between customers within the space. Times Motoyama 2nd VIEW MORE Access to nearby areas Lawson shopping facilities 8 minutes walk Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

Free parking for guests There is a free private parking lot next to YOUR ROOM Kumamoto Station. *Please note that there may be times when the parking lot is unavailable, in which case we will notify you in advance. accountable time please be sure to park on time as it is used by the cleaning staff outside of the hours of use. How to use the parking lot 1 Only one car per room is permitted in the car park. 2 Be sure to place the piece of paper with room number written on it on the dashboard of your car where it can be seen from the outside. Please note! is not available as it is not YOUR ROOM's parking lot. If you park without permission, you may be reported to the police. Please refrain from parking in the space in front of the building without permission as it is a staff parking lot . If you are parking temporarily to load or unload luggage, please be considerate of neighbors and other guests passing by. *We are not responsible for any troubles that occur between customers within the space. Nearby paid coin-operated parking Times Motoyama 2nd VIEW MORE Access to nearby areas Lawson shopping facilities 8 minutes walk Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

Apartment hotels are lodging facilities that are similar to homes, such as kitchens, refrigerators, and washing machines. *Amenities are basically not replenished. We also sell additional amenities, so please check with us if you wish. rental goods Living room tv set Wifi Kitchin refrigerator Refrigerator Microwave microwave oven electric kettle electric kettle cutting board Cutting board kitchen knife kitchen knife Ladle, spatula, chopsticks Ladle, spatula, chopsticks Disposable Tableware disposable tableware saran wrap foil Saran wrap, foil Salt and pepper, salad oil Salt, pepper, salad oil Frying Pan Frying pan Nabe sauce pan Mug Mugs Kitchen scissors Kitchen scissors Can Opener & Corkscrew can opener & corkscrew Kitchen Paper paper towel Washroom/Bathroom Washing machine Washing machine Detergent with softener Detergent with fabric softener Bathroom dryer/clothes dryer Bathroom dryer and clothesline Shampoo Shampoo Conditioner Conditioner Body Soap Body soap Hair dryer hair dryer Hanger Hangers Bedding/Amenities bath towel Bath towel Toothbrush set Toothbrush set Tissue Tissues Baby goods [1st floor only] Tableware and cutlery Highchair Bedwetting Sheets Bath chair (for infants) Baby gates Cleaning tools Quickle Wiper Quickle wiper Dish washing sponge/detergent Dishwashing detergents and sponges Sponges and detergents for cleaning bathrooms Sponge and detergent for cleaning bathroom please note Please note Amenities are basically prepared only for the first day. If you are staying for more than one night and would like additional bath towels, please contact us in advance. Rental items In addition to the standard facilities, we also offer the following items for rent. rice cooker 300 yen rice cooker 300 yen rice cooker 300 yen *We cannot accept rental requests on the day of check-in. Rental items may not be available depending on the season and stock availability. Thank you for your understanding. If you would like to rent it, please make a request in advance on LINE After adding LINE as a friend, send a request according to the message. [Response time ] 10:00~18:00 *Due to the number of rentals and arrangements,Please request by the day before check-in [This is an inquiry email for foreign guests only] For foreigners [Response time ] 10:00~18:00 Name of representative Email Check-in day Message Send Thanks for submitting! Back to top page TOP