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- 宿泊約款 | YOUR ROOM
YOUR ROOM Accommodation Terms and Conditions Article 1 Scope of Application 1. Accommodation contracts and related contracts concluded between YOUR ROOM (hereinafter referred to as "this hotel"), a shared lodging facility operated by Nakano Design Works LLC (hereinafter referred to as "our company"), and users of this hotel shall be governed by these terms and conditions, and any matters not stipulated in these terms and conditions shall be governed by laws, regulations, etc. (meaning laws or those based on laws and regulations; the same applies below) or generally established customs. 2. In the event that the Hotel enters into a special agreement with respect to a Guest, provided such special agreement does not violate laws, regulations, or customary practices, notwithstanding the provisions of the preceding paragraph, such special agreement shall take precedence. Article 2 Application for Accommodation Contract 1. Anyone who wishes to apply for an accommodation contract with our hotel must provide our hotel with the following particulars: ①Name, address, date of birth, phone number, email address, occupation, date of stay, expected time of arrival ② For those who are not Japanese nationals, nationality, passport number, previous and subsequent place of stay ③ Departure date, number of nights, number of people ④ Accommodation fees ⑤ Any other matters deemed necessary by the Embassy. 2. If a Guest requests, during his/her stay, to extend his/her stay beyond the accommodation date specified in item 1 of the preceding paragraph, our company will consider that a new Accommodation Contract has been entered into at the time such request is made. 3. We do not allow minors to stay alone. Article 3 Establishment of Accommodation Contracts, etc. 1. An accommodation contract shall be concluded when the Company accepts the application as described in the preceding article. However, this shall not apply when the Company proves that it did not accept the application. 2. When an accommodation contract has been concluded in accordance with the provisions of the preceding paragraph, we will specify the period and request payment of an application fee up to the accommodation fee for the period of accommodation. 3. If the application fee set forth in the preceding paragraph is not paid by the date specified by our company in accordance with the provisions of the same paragraph, the accommodation contract will become void. 4. The application fee under Paragraph 2 will be applied in the following order, and any remaining balance will be returned at the end of the accommodation period. ① Accommodation fees to be paid by the guest ② Penalty charges in the event that the provisions of Article 5, Paragraph 2, Article 6, Paragraph 2, and Article 14 apply ③Compensation in the case described in the previous paragraph Article 4 Refusal to Conclude an Accommodation Contract 1. Our company may refuse to enter into an accommodation contract in the following cases. However, this does not mean that our hotel may refuse accommodation in cases other than those listed in Article 5 of the Inns and Hotels Act. ①When an application for accommodation does not comply with these terms and conditions. ② When the hotel is fully booked and there are no rooms available. ③ When the person seeking accommodation is deemed to be in danger of engaging in conduct that will violate the provisions of the law, the public order, or good morals in regard to his/her accommodation. ④When the person seeking accommodation is deemed to fall under any of the following items (a) to (c): (a) An organized crime group as defined in Article 2, paragraph 2 of the Law Concerning Prevention of Unjust Activities by Organized Crime Group Members (hereinafter referred to as an "organized crime group"), an organized crime member as defined in Article 2, paragraph 6 of the same Law (hereinafter referred to as an "organized crime member"), an associate member of an organized crime group, or a person related to an organized crime group, or other anti-social forces. (b) When a corporation or other organization whose business activities are controlled by an organized crime group or an organized crime member (c) A corporation in which any of its directors is a member of an organized crime group. ⑤When a person seeking accommodation behaves in a manner that causes significant inconvenience to other guests. ⑥ If the person who wishes to stay at the hotel is infected with a specific infectious disease as stipulated in Article 4-2, Paragraph 1, Item 2 of the Hotel Business Act When the person is a patient (hereinafter referred to as a "patient of a specific infectious disease"). 7) When violent demands are made in relation to accommodation, or when an unreasonable burden is requested (excluding cases where the person seeking accommodation requests the removal of social barriers pursuant to Article 8, Paragraph 2 of the Act on Promotion of Elimination of Discrimination against Persons with Disabilities). 8. If the person who wishes to stay at the hotel feels that the burden of such accommodation is excessive and that the hotel is unable to accommodate them at other accommodation facilities, as a request that is likely to significantly impede the provision of accommodation services to When the offender repeats the offense specified in Article 5-6 of the Enforcement Regulations of the Inns and Hotels Act. 9. When it is impossible to provide accommodation due to natural disasters, malfunctions of facilities, or other unavoidable reasons. 10) When the circumstances fall under any of the provisions of Article 7 of the Kumamoto City Hotel and Inn Business Act Enforcement Ordinance. Article 5 Cancellation of Accommodation Contract by the Guest 1. The Guest may cancel the Accommodation Contract by notifying our company. 2. In the case where the Guest is staying for personal use (other than long-term or group use as provided for in Paragraph 3), and the Guest cancels the Accommodation Contract in whole or in part, our company will charge a penalty as follows: ① If cancelled 4 days before the stay: None ② If the reservation is cancelled within 3 days before the stay date or if the reservation is not delivered without notice 100% of the accommodation fee 3. When guests stay long-term (meaning 7 consecutive nights or more at the time of booking, regardless of the number of rooms used) or group stays (meaning reservations for 3 or more rooms, regardless of the total number of nights). Should a guest cancel all or part of the accommodation contract (canceling 2 or more rooms total, or 1 or more nights for long-term stays with fewer than 3 rooms), a cancellation fee will be charged as follows (if multiple partial cancellations occur, the provisions below apply based on each cancellation date). ① Cancellation made 31 days or more prior to the check-in date: None ② Cancellation made between 30 and 21 days prior to the check-in date: 65% of the total accommodation fee ③ Cancellation made between 20 and 11 days prior to the check-in date: 75% of the total accommodation fee ④ Cancellation made between 10 and 4 days prior to the check-in date, or on the day of check-in: 80% of the total accommodation fee ⑤ Cancellation 3 days or less before the scheduled stay date, or failure to arrive without notice: 100% of the accommodation fee 4. If a Guest does not arrive by 12:00 p.m. (0:00 a.m. the following day) on the day of accommodation, or if the check-in time requested by the Guest in advance is after 12:00 p.m. (0:00 a.m. the following day) and the Guest arrives later than said time, our company may consider the accommodation reservation to be cancelled. 5. In the event that the contract is deemed to have been cancelled in accordance with the provisions of the preceding paragraph, and the Guest proves that his/her non-arrival and non-delivery of public transport such as a train or airplane, or other cause not attributable to the Guest, the cancellation charge stipulated in paragraph 2 will not be charged. 6. If a guest makes a reservation through a booking site operated by a third party other than our company, the cancellation policy of that site shall apply, notwithstanding the provisions of Paragraph 2. 7. When a guest's reservation includes use of “YOUR ROOM treehouse KUMAMOTO,” the term “group” in Section 3 shall refer to cases where the number of rooms used at that facility is two or more, or where the total number of rooms used across facilities is three or more. Article 6 Exemption from Penalty Charges 1. Notwithstanding the provisions of the preceding article, if a guest cancels a reservation for accommodation due to any of the following reasons, the Company will not charge a penalty. However, if the guest does not contact the Company by the day of the scheduled stay, the Company will treat the cancellation as a no-show and charge a penalty. 1) If you have a serious and sudden illness that requires hospitalization and you can provide a doctor's certificate ② When a family member within the third degree of kinship passes away and you need to attend a funeral, etc. 3) If a disaster causes public transportation or the means of transportation you use to be unavailable. Article 7 Termination of Contract by the Company 1. Our company may cancel the accommodation contract in the following cases. 1. If the guest violates these terms and conditions or the terms of use established by our company. ② When the guest is deemed to be in danger of engaging in conduct that violates the provisions of the law, the public order or good morals in regard to his/her accommodation, or when the guest is deemed to have engaged in such conduct. ③ If the guest is deemed to fall under any of the following items (a) to (c): (a) Organized crime group, organized crime group member, associate member of an organized crime group, or related person to an organized crime group or other antisocial forces (b) When a corporation or other organization whose business activities are controlled by an organized crime group or an organized crime member (c) A corporation in which any of its directors is a member of an organized crime group. ④ If the guest behaves in a manner that causes significant inconvenience to other guests. ⑤If the guest is clearly recognized as having an infectious disease. ⑥ If violent demands are made regarding the accommodation, or if an unreasonable burden is requested. 7) If we are unable to provide accommodation due to a natural disaster or other force majeure event. 8. If a reservation deposit has been requested under Article 3 Paragraph 2 and payment has not been made by the deadline. 9. If you do not comply with the prohibitions set forth in the Terms of Use established by our company. 10. When the case falls under any of the provisions of Article 7 of the Kumamoto City Hotel and Inn Business Law Enforcement Ordinance. ⑪ Any other case in which the Company determines that there is a reason similar to any of the preceding items, or that there has been a violation of the Hotel Usage Regulations. 2. When our company has cancelled the Accommodation Contract in accordance with the provisions of the preceding paragraph, the Guest shall pay a penalty for all services, etc. which he has not yet received, in accordance with the standards set out in Paragraphs 2 and 3 of the preceding Article. Article 8 Accommodation Registration 1. On the day of accommodation, upon arrival at the hotel, the guest will be required to register the following particulars in the manner specified by our company: ① Name, address, date of birth, phone number, email address, occupation ② For those who are not Japanese nationals, nationality, passport number, previous and subsequent place of stay ③ Departure date, number of people, departure time ④ Any other matters deemed necessary by the Embassy. Article 9 Room Occupancy Hours 1. Guests may use the guest rooms of our hotel from 3:00 p.m. to 11:00 a.m. the following morning. However, in the case of consecutive stays, guests may use the rooms all day, except on the days of arrival and departure. Article 10 Payment of Fees 1. Payment shall be made by credit card at the time of application for the accommodation contract. 2. All payments incurred after arrival at the Hotel must be made by cashless payment method designated by our company. 3. Accommodation fees will be charged even if the Guest voluntarily does not stay in the accommodation facility after the Hotel has provided the guest room to the Guest and made it available for use. Article 11 Compliance with Terms of Use 1. Guests must observe the following prohibitions and precautions. If a violation of these rules is confirmed, we may ask the guest to leave the hotel. In this case, we will not refund the accommodation fee. ・Smoking is strictly prohibited inside the rooms, including on the balconies. ・Please refrain from using hot plates or portable stoves to cook meat or other items as this may cause odors and fires. - Please be mindful of noise both inside and outside your room as it may disturb other rooms and neighbors. ・Please refrain from entering the rooms unless you are a guest staying at the hotel. ・If any equipment within the facility is damaged or soiled, please be sure to contact us. Any acts of destruction within the building or rooms are prohibited. ・We do not have a parking lot at our hotel. If you are driving, please refrain from illegal parking and be sure to use nearby paid parking lots. ・Please refrain from bringing pets into the hotel. ・The use of fireworks, bonfires, and other open flames is prohibited on the hotel grounds. ・All illegal and criminal activities are prohibited on the hotel premises. ・Commercial use such as photography is prohibited without permission from our company. If you wish to use the content for commercial purposes, please contact us in advance. Article 12 Company Responsibility 1. When our company has caused damage to a guest in the fulfillment or non-fulfillment of the accommodation contract and related agreements, we will compensate for the damage. However, this shall not apply when such damage is due to reasons not attributable to our hotel. Article 13 Handling when contracted rooms cannot be provided 1.When our company is unable to provide a contracted room to a Guest, we will, with the Guest's consent, arrange accommodation of the same standards elsewhere for the Guest as far as possible. 2. Notwithstanding the provisions of the preceding paragraph, if the hotel is unable to arrange other accommodations for the guest, the hotel shall pay the guest a compensation fee equivalent to the breach of contract charge, which shall be applied to the amount of damages. However, if the hotel is unable to provide a room due to reasons beyond the hotel's control, the hotel shall not pay the compensation fee. Article 14 Luggage storage and storage of lost property 1. As our hotel is a simple lodging facility without a front desk, we are unable to store guests' luggage. Guests are responsible for managing their own luggage. 2. If the guest's baggage or belongings are found left behind at our hotel, and the owner is identified, our hotel will ask for instructions. However, if there is no instruction from the owner or the owner is not identified, we will handle it in accordance with the Lost Property Law. Article 15 Liability of the Guest 1. When our company suffers damage caused by the Guest's intention or negligence, the Guest shall compensate our company for the damage. Article 16 Use of Free Wi-Fi 1. Guests are responsible for their own use of the free Wi-Fi in the hotel. Our company shall not be held responsible for any damage suffered by guests as a result of using the free Wi-Fi, or if the service is interrupted due to a system failure or other reasons. 2. If damage is expected to occur or has occurred to our company or a third party due to any act that our company determines to be inappropriate in using the Free Wi-Fi, we will charge you an amount equivalent to the damage. Article 17 Changes to these Terms 1. The contents of these Terms and Conditions may be changed without prior notice for matters not specified in these Terms and Conditions or when deemed necessary for the conduct of business. 2. In the event of any change to these Terms and Conditions as described in the preceding paragraph, the Company will post on its website the fact that the Terms and Conditions are being changed, as well as the content of the changed Terms and Conditions and their effective date, at least two weeks prior to the effective date of the changed Terms and Conditions. Article 18 Governing Law 1. These Terms and Conditions shall be governed by the laws of Japan. Article 19 Jurisdiction 1. In the event of a dispute between a Guest and our company regarding these terms and conditions, the Kumamoto District Court shall be the exclusive court of first instance.
- YOUR ROOM
YOUR ROOM 熊本駅の《ご利用ガイド》です。チェックイン方法や駐車場の情報など。 What is an apartment hotel? This is a "living hotel" that feels like a rental apartment. There are points that differ from regular hotels, so please understand in advance. Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies
- アパートメントホテル | Your Room | 熊本市
YOUR ROOM 熊本駅[little]の《ご利用ガイド》です。チェックイン方法や駐車場の情報など。 What is an apartment hotel? This is a "living hotel" that feels like a rental apartment. There are points that differ from regular hotels, so please understand in advance. Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies
- 長期・団体キャンセルポリシー | YOUR ROOM
cancellation policy 【Long-Term Reservations】 This refers to stays of 7 consecutive nights or more, regardless of the number of rooms used. ・Cancellation of 1 or more nights total 【Group Reservations】 This refers to stays where 3 or more rooms are used on the same dates, regardless of the total number of nights. Additionally, if the reservation includes use of “YOUR ROOM treehouse KUMAMOTO,” it refers to stays where 2 or more rooms are used, or where the total number of rooms used (including other facilities) is 3 or more. ・Cancellation of 2 or more rooms total Cancellations under the above conditions will incur the following cancellation fees: ※If partial cancellations are made in multiple installments, the following rules apply based on each cancellation date. ① Cancellation 31 days or more prior to the stay date None ② Cancellation 30 to 21 days prior to the stay date 65% of the total accommodation fee ③ Cancellation between 20 and 11 days prior to the stay date 75% of the total accommodation fee ④ Cancellation between 10 and 4 days prior to the stay date, or cancellation on the day of arrival 80% of the total accommodation fee ⑤ Cancellation 3 days or less prior to the stay date, or failure to arrive without notice 100% of the total accommodation fee
- キャンセルポリシー | YOUR ROOM
cancellation policy - You can cancel free of charge up to 3 days before your arrival date. If you cancel within 3 days before the arrival date, 100% of the accommodation fee will be charged. ・Please note that we cannot accept changes (postponement) of the check-in date or changes (reduction) in the number of guests once the free cancellation period has passed.
- キャンセル料金免除ポリシー | YOUR ROOM
アパートメントホテルYOUR ROOMのキャンセルポリシーについてご説明したページです Regarding the cancellation fee waiver policy: Thank you very much for your reservation at YOUR ROOM. Cancellation fees will be waived in the following cases. ※Please note that decisions may be made on a case-by-case basis depending on the circumstances. [Cases where cancellation fees are waived] ① When the guest themselves has a serious and sudden illness requiring hospitalization, and a doctor's certificate can be submitted. ② When the guest is unable to stay due to the death of an immediate family member (within the third degree of kinship). (A copy of the death certificate, burial certificate, or funeral notice must be submitted.) ③ During a natural disaster. (If public transportation or your planned means of transportation is unavailable on the check-in date due to the disaster. Proof of transportation disruption must be submitted. The extent and circumstances of the disaster will be assessed on a case-by-case basis.) 【Please Note】Refunds for cancellation fees cannot be processed without the following procedures: ① Please ensure cancellation procedures are completed by the check-in date. No-shows without cancellation are not eligible. Either cancel via your reservation confirmation page or contact the booking site's help center. ② Please contact our facility regarding the applicable reason by the check-in date. Notifications made after the day following the check-in date cannot generally be accepted. ③ For cancellations due to itinerary changes related to the applicable items, please consult our facility regarding the details before canceling. Depending on the circumstances, we will handle it appropriately, and refund eligibility may vary. Please understand. ④ For partial refunds within a group where someone unable to stay qualifies for an exemption item, please note that the refund amount will be based on the additional charge for the 3rd person and beyond, regardless of the displayed price per person on the booking site. ※For reservations of rooms with the same rate for up to 6 guests, the refund amount will be ¥3,500 per person. ☆Regarding Inquiries☆ For inquiries about accommodation fees, standard cancellations, or changes to reservation dates/number of guests, please contact the “Reservation Site Inquiry Desk” where you made your booking. For inquiries regarding cancellation fee exemptions, please contact our facility directly. Thank you for your cooperation. ◉ Facility Inquiries (Hours) 10:00 AM - 6:00 PM ※Messages received between 6:00 PM and midnight on your check-in date will be considered “same-day inquiries” and addressed the following day. ☆Add us on LINE → https://lin.ee/6vIwh0o ☆E-mail → hello@yroom.biz
- お部屋設備-京町 | YOUR ROOM
Apartment hotels are lodging facilities that are equipped with the same facilities as at home, such as kitchens, refrigerators, and washing machines. *Amenities are basically not replenished. We also sell additional amenities, so please check with us if you wish. rental goods Living room tv set TV Wifi Wifi air purifier Air cleaner DVD player DVD player Projector projector [baby goods] Tableware/cutlery Tableware & Cutlery high chair baby high chair bedwetting sheets bedsheet Kitchin refrigerator Refrigerator Microwave microwave oven electric kettle electric kettle cutting board Cutting board kitchen knife kitchen knife Ladle, spatula, chopsticks Ladle, spatula, chopsticks Disposable Tableware disposable tableware saran wrap foil Saran wrap, foil Salt and pepper, salad oil Salt, pepper, salad oil Frying Pan Frying pan Nabe sauce pan mug Mugs Kitchen scissors Kitchen scissors Can Opener & Corkscrew can opener & corkscrew Kitchen Paper paper towel Rice cooker rice cooker Washroom/Bathroom *The bathroom is a shower room Washing machine Washing machine Detergent with softener Detergent with fabric softener Shampoo Shampoo Conditioner Conditioner Body Soap Body soap Hair dryer hair dryer Hanger Hangers Bedding/Amenities bath towelBath towel toothbrushToothbrush tissue Tissues Cleaning tools Quickle Wiper Quickle wiper Dish washing sponge/detergent Dishwashing detergents and sponges please note Please note Amenities are basically prepared for the first day. Please contact us in advance if you would like to add bath towels, etc. to guests staying consecutive nights. Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies
- Q&A-滞在者用 | YOUR ROOM
[For guests only] Q I can't check in. Please complete the check-in procedure using the check-in tablet located on the first floor of the facility. You will need a 6-digit check-in code or QR code to do so. The check-in code and QR code will be sent to the email address registered on the reservation site around 10pm the day before check-in, so please check your email address. If you are unable to check your email or experience any problems with the check-in tablet, please contact us. Thank you very much for your cooperation. Q I am staying for multiple nights. Can I get additional towels? You can request one extra set of bath towels for each consecutive night you stay, so please contact us and we will prepare them for you. We will contact you regarding the delivery method when you contact us. If you need extra laundry, please use the washing machine, bathroom dryer, and laundry supplies provided in your room. If you would like to add more towels, please send us a message in the chat box saying "I would like towels." Thank you very much. Q Can I leave my luggage before check-in or after check-out? Also, is early check-in or late check-out possible? We apologize for the inconvenience, but as this is an apartment hotel equipped with various facilities including a kitchen, cleaning and maintenance are carried out from 11am to 3pm. We ask all guests to check in after 3pm, and for the same reason we are unable to store luggage. Thank you for your understanding. Therefore, we recommend that you use the coin lockers at Kumamoto Station. Thank you for your consideration. Q: I will be checking in later than the scheduled time. Is that okay? Since check-in is done using a check-in tablet, there is no time limit. You can check in any time after 3pm without needing to inform us. Please be careful when you come. If you don't know your check-in code, please contact us. Q I've run out of garbage bags and disposable tableware in my room. Can I get some more? Generally, amenities are prepared for the first day and are not replenished, but we may be able to accommodate you if you contact us, so please contact us. We will contact you regarding the method of collection when you contact us. Q I would like to connect to Wi-Fi. Can you tell me the password? Information about Wi-Fi is provided in the guidebook provided in your room, so please refer to it. Q: There are some programs I can't watch on Amazon Prime. What should I do? Unfortunately, you will not be able to watch paid content or programs that have account restrictions. We cannot provide you with a PIN code for programs that require one, so we hope you will enjoy the content to the extent that you are able to watch it. If you are unable to view the site in any other way than the above, please contact us. Q Can I log in to Amazon Prime with my own account? I am very sorry, but the Fire Stick TV that I use to watch video apps is linked to Amazon prime, and it seems that I cannot switch accounts unless I first delete my current YOUR ROOM account. We apologize for not being able to be of any help, but for Amazon prime, please enjoy it using your YOUR ROOM account. We apologize for any inconvenience this may cause and appreciate your understanding. *You can log in to Hulu, Netflix, etc. using your own account from the app. Q Can I smoke indoors or on the balcony? We apologize for the inconvenience, but to prevent fires, smoking is prohibited indoors, on the balconies, on the premises, in the surrounding area, and in the nearby parking lot. We apologize for any inconvenience this may cause and thank you for your cooperation. Q: Where can I throw away trash? There is a garbage box in front of the facility, so you can throw away garbage whenever you like. *As garbage is managed by the facility, there is no need to pay for garbage bags. Please put garbage in the garbage bag provided in your room or in a plastic bag you have in your possession into the garbage box. *It's a simple thing, but we would be very grateful if you could separate your trash. Thank you very much for your cooperation. Q: There is no hot water, what should I do? We apologize for any inconvenience caused. The switch on the gas water heater panel in your room may not be turned on. We would appreciate it if you could check this. If the water is not coming out even though it is turned on, please contact us. Q I soiled some of the room furniture. What should I do? Please contact us so we can check the situation. Also, if you damage any equipment, please contact us. Q: Can I set off fireworks on the premises? Please refrain from setting off fireworks on the YOUR ROOM premises. Please also note that fireworks are prohibited in parks and parking lots in Japan. Q Can you issue a receipt and accommodation certificate? Yes. Regarding receipts, the facility will issue them and you can download them from the URL. Depending on the reservation site, you may be able to issue a receipt on the site. If you are unable to issue one, please contact the facility and we will prepare one for you. We can also issue the accommodation certificate in PDF format, so please contact us if you require one. Q I forgot to check out, is it okay? Please contact us and we will process your check-out.
- YOUR ROOM
YOUR ROOM 京町の《ご利用ガイド》です。チェックイン方法や駐車場の情報など。 What is an apartment hotel? This is a "living hotel" that feels like a rental apartment. There are points that differ from regular hotels, so please understand in advance. Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies
- 問い合わせ-ツリーハウス | YOUR ROOM
contact Contact us YOUR ROOM with various elements like a hotel room, an apartment or a condominium. If you have any questions or would like to ask before your stay, please feel free to contact us. Advance enquiries Inquiries during your stay Inquiry before your stay Inquiries before staying If you have any questions before your stay, please send them here. For Japanese people only [Official LINE for advance guests] After adding your friend, please send us your question [Response time ] 10:00~18:00 *Check-in is available until midnight on the day of check-in. [For foreigners only] For foreigners 【Response time 】 10:00~18:00 Please fill in the following information before sending your inquiry (1) Reservation Name (2) Check-in date Name of representative Email Check-in day Message Send Thanks for submitting! Inquiries during your stay Inquiries during your stay If you have any questions during your stay at the facility, please contact us here Channel Talk ※Channel Talk ONLY Enquiries during your stay can only be made via "Channel Talk". Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies
- 各施設紹介 | YOUR ROOM
Apartment hotels are lodging facilities that are similar to homes, such as kitchens, refrigerators, and washing machines. YOUR ROOM Kumamoto Station It can accommodate up to six people and is suitable for a wide range of guests, from couples to families. With stylish furniture selected by an interior planner, you will feel as if you are in a model room. - With 6 spacious rooms across 2 floors, you can relax like you're at home! ・On the first floor, each room can accommodate up to 6 people ( infants can also be accommodated ). ・On the second floor, each room can accommodate up to four people (children are not allowed ). Location Access to nearby areas 01. Kumamoto Station 8 minutes walk A major station with easy access. There are souvenir shops, cafes and convenience stores. 02. AMU Plaza Kumamoto 7 minutes walk It is a complex where you can enjoy shopping and dining. Make a reservation here YOUR ROOM Kumamoto Station 1st floor YOUR ROOM Kumamoto Station 2nd floor YOUR ROOM Kumamoto Station [little] It can accommodate up to three people and is suitable for a wide range of guests, from couples to families. With stylish furniture selected by an interior planner, you will feel as if you are in a model room. ・2-story building with 8 rooms -The unique underloft layout is fun! ・A compact and affordable room that can accommodate up to 3 people Location Access to nearby areas 01. Convenience store 1 minute walk A 24-hour convenience store that sells everything from bento boxes and drinks to travel goods for when you're on the go. 02. AMU Plaza Kumamoto 7 minutes walk It is a complex where you can enjoy shopping and dining. Make a reservation here YOUR ROOM Kyomachi It can accommodate up to three people and is suitable for a wide range of guests, from couples to families. With stylish furniture selected by an interior planner, you will feel as if you are in a model room. ・One spacious floor that can accommodate up to 6 people when rented exclusively ・Good access to Kumamoto Castle and the city center ・Free parking available Location Access to nearby areas 01. Kumamoto Castle 8 minutes walk One of Japan's three most famous castles. A popular tourist attraction known for being impregnable. 02. Urban Area 5 minutes by car Kumamoto city center. Enjoy shopping and gourmet food at the various stores lined up in the arcade. Make a reservation here Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies
- お部屋設備-二本木 | YOUR ROOM
Apartment hotels are lodging facilities that are similar to homes, such as kitchens, refrigerators, and washing machines. *Amenities are basically not replenished. We also sell additional amenities, so please check with us if you wish. rental goods Living room tv set TV Wifi Wifi air purifier Air cleaner Kitchin refrigerator Refrigerator Microwave microwave oven electric kettle electric kettle cutting board Cutting board kitchen knife kitchen knife Ladle, spatula, chopsticks Ladle, spatula, chopsticks Disposable Tableware disposable tableware saran wrap foil Saran wrap, foil Salt and pepper, salad oil Salt, pepper, salad oil Frying Pan Frying pan Nabe sauce pan mug Mugs Kitchen scissors Kitchen scissors Can Opener & Corkscrew can opener & corkscrew Kitchen Paper paper towel Tableware for children (1st floor only) baby tableware (1st floor only) Washroom/Bathroom Washing machine Washing machine Detergent with softener Detergent with fabric softener Bathroom dryer/clothes dryer Bathroom dryer and clothesline Shampoo Shampoo Conditioner Conditioner Body Soap Body soap Hair dryer hair dryer Hanger Hangers Bedding/Amenities Bath towel Bath towel Toothbrush set Toothbrush set Tissue Tissues Cleaning tools Quickle Wiper Quickle wiper Dish washing sponge/detergent Dishwashing detergents and sponges Sponges and detergents for cleaning bathrooms Sponge and detergent for cleaning bathroom please note Please note Amenities are basically prepared for the first day. If you are staying for more than one night and would like additional bath towels, please contact us in advance. Rental items In addition to the standard facilities, we also offer the following items for rent. rice cooker 300 yen highchair 0 Yen rice cooker 300 yen bedwetting sheets 0 Yen rice cooker 300 yen minigate 0 Yen *We cannot accept rental requests on the day of check-in. Rental items may not be available depending on the season and stock availability. Thank you for your understanding. If you would like to rent it, please make a request in advance on LINE After adding LINE as a friend, send a request according to the message. [Response time ] 10:00~18:00 *Due to the number of rentals and arrangements,Please request by the day before check-in [This is an inquiry email for foreign guests only] For foreigners [Response time ] 10:00~18:00 Name of representative Email Check-in day Message Send Thanks for submitting! Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies


