
search results
41 items found for ""
- map-本山 | YOUR ROOM
coming soon
- Q&A-滞在者用 | YOUR ROOM
[For guests only] Q Can I leave my luggage before check-in or after check-out? Also, is early check-in or late check-out possible? We apologize for the inconvenience, but as this is an apartment hotel equipped with various facilities including a kitchen, cleaning and maintenance are carried out from 11am to 3pm. We ask all guests to check in after 3pm, and for the same reason we are unable to store luggage. Thank you for your understanding. Therefore, we recommend that you use the coin lockers at Kumamoto Station. Thank you for your consideration. Q: I will be checking in later than the scheduled time. Is that okay? Since check-in is done using a check-in tablet, there is no time limit. You can check in any time after 3pm without needing to inform us. Please be careful when you come. If you don't know your check-in code, please contact us. Q I am staying for multiple nights. Can I get additional towels? You can request one extra set of bath towels for each consecutive night you stay, so please contact us and we will prepare them for you. We will contact you regarding the delivery method when you contact us. If you need extra laundry, please use the washing machine, bathroom dryer, and laundry supplies provided in your room. Thank you very much for your cooperation. Q I've run out of garbage bags and disposable tableware in my room. Can I get some more? Generally, amenities are prepared for the first day and are not replenished, but we may be able to accommodate you if you contact us, so please contact us. We will contact you regarding the method of collection when you contact us. Q I would like to connect to Wi-Fi. Can you tell me the password? Information about Wi-Fi is provided in the guidebook provided in your room, so please refer to it. Q: There are some programs I can't watch on Amazon Prime. What should I do? Unfortunately, you will not be able to watch paid content or programs that have account restrictions. We cannot provide you with a PIN code for programs that require one, so we hope you will enjoy the content to the extent that you are able to watch it. If you are unable to view the site in any other way than the above, please contact us. Q Can I log in to Amazon Prime with my own account? I am very sorry, but the Fire Stick TV that I use to watch video apps is linked to Amazon prime, and it seems that I cannot switch accounts unless I first delete my current YOUR ROOM account. We apologize for not being able to be of any help, but for Amazon prime, please enjoy it using your YOUR ROOM account. We apologize for any inconvenience this may cause and appreciate your understanding. *You can log in to Hulu, Netflix, etc. using your own account from the app. Q Can I smoke indoors or on the balcony? We are very sorry, but smoking is prohibited inside the building. If you wish to smoke, please do so in front of the building or on the building grounds. Q: Where can I throw away trash? There is a garbage box in front of the facility, so you can throw away garbage whenever you like. *As garbage is managed by the facility, there is no need to pay for garbage bags. Please put garbage in the garbage bag provided in your room or in a plastic bag you have in your possession into the garbage box. *It's a simple thing, but we would be very grateful if you could separate your trash. Thank you very much for your cooperation. Q: There is no hot water, what should I do? We apologize for any inconvenience caused. The switch on the gas water heater panel in your room may not be turned on. We would appreciate it if you could check this. If the water is not coming out even though it is turned on, please contact us. Q I soiled some of the room furniture. What should I do? Please contact us so we can check the situation. Also, if you damage any equipment, please contact us. Q: Can I set off fireworks on the premises? Please refrain from setting off fireworks on the YOUR ROOM premises. Please also note that fireworks are prohibited in parks and parking lots in Japan. Q Can you issue a receipt and accommodation certificate? Yes. Regarding receipts, the facility will issue them and you can download them from the URL. Depending on the reservation site, you may be able to issue a receipt on the site. If you are unable to issue one, please contact the facility and we will prepare one for you. We can also issue the accommodation certificate in PDF format, so please contact us if you require one. Q I forgot to check out, is it okay? Please contact us and we will process your check-out.
- 入室方法-本山 | YOUR ROOM
Apartment Hotel YOUR ROOM is a non-face-to-face accommodation without a reception. Therefore, you will be responsible for the check-in procedures. Preparations before check-in ① After completing the reservation, send "Request to enter guest information ' you will receive an email. Please enter from my page. ② After completing guest information input[Check-in code] or[QR code] is issued. Please keep this code handy. *Registered information is managed under a personal information protection system *The information you provide will be managed under our personal information protection system. check in What you need for the procedure After entering guest informationMy page You can check anytime from check inFlow from to entering the room 1 In the entrance lobby [check in box ] and perform the check-in procedure on the tablet 2 follow the instructions[Check-in code ] or [ QR code] 3 After check-in is complete, a 4-digit key number will be issued to the room. Enter this on the touch key on the door of the room to enter the room. Back to top page TOP Frequently Asked Questions Frequently asked questions will be answered at check-in.As an apartment hotel without a front desk, please check with us in advance if you have any questions. Q. I did not receive the guest information input email. A.Please send us a free email address such as Gmail. Q.Can I check in early? A. Due to cleaning and equipment maintenance, you can only check in after 15:00. You can check in at any time after 15:00. Q.Can I deposit my luggage in advance? A.Since there is no front desk, we cannot keep luggage. Please use the coin lockers at Kumamoto Station. Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies
- 駐車場-二本木 | YOUR ROOM
YOUR ROOM Kumamoto Station [little] does not have a parking lot. If you come by car, please use the nearby coin parking. Please refrain from parking in the space in front of the building without permission as it is a staff parking lot . If you are parking temporarily to load or unload luggage, please be considerate of neighbors and other guests passing by. *We are not responsible for any troubles that occur between customers within the space. Nearby coin parking information Highly recommended as it has a large capacity! 3 minutes walk from YR Kumamoto Station Little Location Iretoko Parking Nihongi 2-chome 1 minute walk from YR Kumamoto Station Little Nearby facilities Location AMU Plaza Kumamoto shopping facilities 7 minutes walk Seven-Eleven Convenience store 1 minute walk Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies
- お部屋設備-二本木 | YOUR ROOM
Apartment hotels are lodging facilities that are similar to homes, such as kitchens, refrigerators, and washing machines. *Amenities are basically not replenished. We also sell additional amenities, so please check with us if you wish. rental goods Living room tv set TV Wifi Wifi air purifier Air cleaner Kitchin refrigerator Refrigerator Microwave microwave oven electric kettle electric kettle cutting board Cutting board kitchen knife kitchen knife Ladle, spatula, chopsticks Ladle, spatula, chopsticks Disposable Tableware disposable tableware saran wrap foil Saran wrap, foil Salt and pepper, salad oil Salt, pepper, salad oil Frying Pan Frying pan Nabe sauce pan mug Mugs Kitchen scissors Kitchen scissors Can Opener & Corkscrew can opener & corkscrew Kitchen Paper paper towel Tableware for children (1st floor only) baby tableware (1st floor only) Washroom/Bathroom Washing machine Washing machine Detergent with softener Detergent with fabric softener Bathroom dryer/clothes dryer Bathroom dryer and clothesline Shampoo Shampoo Conditioner Conditioner Body Soap Body soap Hair dryer hair dryer Hanger Hangers Bedding/Amenities Bath towel Bath towel Toothbrush set Toothbrush set Tissue Tissues Cleaning tools Quickle Wiper Quickle wiper Dish washing sponge/detergent Dishwashing detergents and sponges Sponges and detergents for cleaning bathrooms Sponge and detergent for cleaning bathroom please note Please note Amenities are basically prepared for the first day. If you are staying for more than one night and would like additional bath towels, please contact us in advance. Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies
- 施設住所-本山 | YOUR ROOM
YOUR ROOM Kumamoto Station address 3-5-7 Motoyama, Chuo-ku, Kumamoto City, Kumamoto Prefecture Room capacity 6 people (up to 4 people on the 2nd floor) Total number of guest rooms 6 room parking lot None (Please use nearby coin parking) Location There is no elevator, so the rooms on the 2nd floor require stairs. MAP CODE 29 428 289*75 Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies
- Q&A | YOUR ROOM
QIs there a parking lot? A Regarding parking lots, please refer to the following. ☆YOUR ROOM Kyomachi☆ ◉ Parking lot ☆YOUR ROOM Kumamoto Station【little】☆ There is no parking lot in the room. Excuse me, but please use the nearby coin parking. . ◉ Nearby coin parking location information ☆YOUR ROOM Kumamoto Station☆ There is no parking lot in the room. Excuse me, but please use the nearby coin parking. ◉ Nearby coin parking location information Q What are the amenities? A Bath towels, hand towels, toothbrush sets, shampoo, treatment, body soap, and hand soap are available. Q What kind of kitchen utensils do you have? A Disposable tableware/IH heater/microwave/refrigerator/electric kettle/frying pan/pot/knife/cutting board/can opener & corkscrew/wrap & foil/colander, bowl, ladle, and other tools are available. Seasonings include salt and pepper/salad oil. Also, you are free to bring your own items within the house rules, so please do not hesitate to contact us. Q What kind of laundry products do you have? The room is equipped with a washing machine, laundry detergent (softener included), hangers, a clothes dryer with clothespins, and a bathroom dryer. Please take advantage of it. Q Can high school students stay alone? If everyone in Group A is a high school student or younger, we consider that the parent's consent is given if the credit card used for online payment is in the parent's name. We apologize for the inconvenience, but since this facility will be an apartment hotel without a front desk, payment can only be made online in advance. The name of the person making the reservation can be the name of the representative who will actually be staying. Q Can I pay with a payment method other than a credit card? A We are very sorry, but since this facility will be an apartment hotel type without a front desk, payment can only be made online in advance. Even if the credit card you use is not yours, we may be able to accept it (with the consent of a family member, etc.), so please try it. We are very sorry, but we do not prepare pajamas or yukata. It is possible to bring your own, so please bring your own. Q What time can I check in? A [Check-in tablet] is installed, so you can check in at any time after 3:00 p.m. without having to declare it. Can I check in before 15:00? Also, is it possible to keep my luggage? A We are very sorry, but since this facility is an apartment hotel type with various facilities including a kitchen, cleaning and maintenance are performed until 15:00. All guests are requested to check in after 15:00 equally. Also, for the same reason, we do not accept luggage storage, so we appreciate your understanding and cooperation. Therefore, we recommend using the coin lockers at Kumamoto Station, so please consider using them. Is it possible to use it for day use? A We are very sorry, but we currently do not offer day-use plans. I'm sorry. Check-in from 15:00 and check-out by 11:00 the next night. Q Do you have pajamas and yukata? A We are very sorry, but we do not prepare pajamas or yukata. It is possible to bring your own, so please bring your own. QCan I watch video apps such as YouTube in my room? A Yes, you can. YouTube, TVer, Amazon music, Prime Video, GYAO! Also, Hulu and Netflix are available only with your own account. If you log in with your own account, be sure to log out. Please note that content that requires payment cannot be viewed. For Prime Video, you cannot log in with your own account, so please enjoy it with the account of this facility. Q Can I get a receipt? A If you wish, we will issue an electronic receipt that you can download from the URL yourself. Also, depending on the reservation site, you can issue a receipt on the site. If it is not possible to issue it, please contact us as we will prepare an electronic receipt at this facility.
- 駐車場-本山 | YOUR ROOM
YOUR ROOM Kumamoto Station does not have a parking lot. If you come by car, please use the nearby coin parking. Please refrain from parking in the space in front of the building without permission as it is a staff parking lot . If you are parking temporarily to load or unload luggage, please be considerate of neighbors and other guests passing by. *We are not responsible for any troubles that occur between customers within the space. Times Motoyama 2nd VIEW MORE Access to nearby areas Lawson shopping facilities 8 minutes walk Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies
- アパートメントホテル | Your Room | 熊本市
What is an apartment hotel? This is a "living hotel" that feels like a rental apartment. There are points that differ from regular hotels, so please understand in advance. Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies
- キャンセルポリシー | YOUR ROOM
cancellation policy - You can cancel free of charge up to 3 days before your arrival date. If you cancel within 3 days before the arrival date, 100% of the accommodation fee will be charged. ・Please note that we cannot accept changes (postponement) of the check-in date or changes (reduction) in the number of guests once the free cancellation period has passed.
- 問い合わせ-京町 | YOUR ROOM
contact Contact us YOUR ROOM with various elements like a hotel room, an apartment or a condominium. If you have any questions or would like to ask before your stay, please feel free to contact us. Advance enquiries Inquiries during your stay Inquiry before your stay Inquiries before staying If you have any questions before your stay, please send them here. For Japanese people only [Official LINE for advance guests] Add us as a friend and send us your questions [Response time ] 10:00~18:00 *Check-in is available until midnight on the day of check-in. [This is an inquiry email for foreign guests only] For foreigners [Response time ] 10:00~18:00 Please fill in the following information before sending your inquiry (1) Reservation Name (2) Check-in date Name of representative Email Check-in day Message Send Thanks for submitting! Inquiries during your stay Inquiries during your stay If you have any questions during your stay at the facility, please contact us here Back to top page TOP [For foreigners only] Channel Talk ※ Channel Talk ONLY 滞在中のお問い合わせは「チャネルトーク」からのみになります。 For cancellation fee exemptions , please click here. Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies
- 施設住所-京町 | YOUR ROOM
YOUR ROOM Kyomachi address 1-11-5 Kyomachi, Chuo Ward, Kumamoto City, Kumamoto Prefecture Room capacity 6 name Total number of guest rooms 1 room 1 free parking lot parking lot Location *Rooms are on the 2nd floor. There is no elevator, so you will need to use the stairs to reach your room. MAP CODE 29 519 119*58 Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies