Privacy Policy Nakano Design Works LLC (hereinafter referred to as "our company") recognizes that protecting personal information obtained from customers and using it appropriately is an important social responsibility of our company, and has therefore established this privacy policy (hereinafter referred to as "this policy") and will implement it in good faith. 1. Targeted information This policy stipulates how we handle personal information collected from customers in connection with their use of "YOUR ROOM," an apartment hotel operated by our company. Please note that accommodation reservation sites may obtain your personal information in connection with your reservation and use of "YOUR ROOM". Regarding the handling of personal information on each accommodation reservation site, the privacy policy of the site operator will apply, not this policy, so please check the site operator's privacy policy. 2. Company name, address, and name of representative Nakano Design Works LLC 2-3-16 Juzenji, Minami-ku, Kumamoto City, 860-0824 (Head office) Representative Director Kaori Nakano 3. Compliance with Laws and Regulations We comply with the Act on the Protection of Personal Information and the Kumamoto Prefecture Personal Information Protection Ordinance, and strive to properly manage personal information. Furthermore, to prevent the loss, damage, falsification, and leakage of personal information, we implement appropriate information security measures, such as safe management of information systems, measures against unauthorized access, and measures against computer viruses. 4. Acquisition of Personal Information In connection with accommodation reservations, etc., we will obtain your personal information primarily in the following ways: - By the customer when making a reservation for accommodation through our website - By obtaining information entered when making a reservation through a hotel reservation site from the operator of that hotel reservation site. ・Method of recording by our company when you use our services ・Method of acquiring personal information that has been made public through publications, the Internet, etc. ・Your name, address, gender, date of birth, telephone number, email address and other information registered by you when making a reservation ・Information necessary for payment of accommodation fees, such as your credit card number ・Information regarding inquiries and contacts from customers to our company 5. Purpose of Use We use the personal information we collect for the following purposes: ①Providing services to customers ② Contacting customers for the purpose of confirming reservation details, etc. ③Payment of accommodation fees, etc. ④ Conducting analyses and surveys to improve our services ⑤To provide advertising and promotion of our services to customers ⑥Other business related to the above purposes of use ⑦ Responses based on laws and regulations or notices or instructions from administrative agencies, etc. 6. Provision to Third Parties We may provide personal information to third parties such as accommodation reservation site operators when necessary to provide our services. However, unless required by law, we will not provide such information to third parties without the prior consent of the individual. 7. Safety Management of Personal Information We will implement strict security measures to prevent the loss, leakage, etc. of your personal information. We will also appoint a personal information management officer and strive to ensure and improve the confidentiality and accuracy of personal information. 8. Response to requests for disclosure, correction, suspension of use, etc. of personal information We will respond appropriately to requests from customers or their agents for the disclosure, correction, or suspension of use of personal information in accordance with the provisions of law. 9. Personal Information Inquiry Desk For inquiries regarding personal information held by our company, please contact the following office. Nakano Design Works LLC Personal Information Inquiry Desk Telephone: 096-273-6678 Email address: yrpp＠yroom.jp 10. Changes to this Privacy Policy We may change or revise this policy from time to time and will post such changes on our website. Please check the latest version of this policy posted on our website. May 1, 2020 Nakano Design Works LLC

YOUR ROOM treehouse KUMAMOTO address Location 3-3-3 Nihongi, Nishi-ku, Kumamoto City, Kumamoto Prefecture Room capacity 8 people Total number of guest rooms 4 room parking lot 4 free parking lot The interior is divided into three floors and has stairs. MAP CODE 29 519 119*58 Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

Baby Monitor Instruction Manual Baby Monitor Instructions When using the baby monitor, please read the following instructions carefully before use. *If you would like to borrow a baby monitor, please make sure to send a request before check-in.

In addition to the normal equipment, we will lend you the following items. *Rental requests on the day of check-in cannot be accepted. Rental items may not be available depending on the season and inventory status. note that List of rental items (paid) Vacuum cleaner (for long stays) 300 yen Iron set 300 yen If you would like to rent it, please make a request in advance on LINE After adding LINE as a friend, send a request according to the message. [Response time ] 10:00~18:00 *Because of the number of rentals and arrangements, please be sure to make a request by the day before check-in. [This is an inquiry email for foreign guests only] For foreigners [Response time ] 10:00~18:00 Name of representative Email Check-in day Message Send Thanks for submitting! Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

YOUR ROOM is a non-face-to-face accommodation facility with no front desk. Therefore, you will be responsible for the check-in procedures. Preparations before check-in ① After completing the reservation, send "Request to enter guest information ' you will receive an email. Please enter from my page. ② After completing guest information input[Check-in code] or[QR code] is issued. Please keep this code handy. *Registered information is managed under a personal information protection system * The information you provide will be managed under our personal information protection system. check in What you need for the procedure After entering guest informationMy page You can check anytime from check inFlow from to entering the room 1 In the entrance lobby [check in box ] and perform the check-in procedure on the tablet 2 follow the instructions[Check-in code ] or [ QR code] 3 After check-in is complete, a 4-digit key number will be issued to the room. Enter this on the touch key on the door of the room to enter the room. Back to top page TOP Frequently Asked Questions Frequently asked questions will be answered at check-in.As an apartment hotel without a front desk, please check with us in advance if you have any questions. Q. I did not receive the guest information input email. A.Please send us a free email address such as Gmail. Q.Can I check in early? A. Due to cleaning and equipment maintenance, you can only check in after 15:00. You can check in at any time after 15:00. Q.Can I deposit my luggage in advance? A.Since there is no front desk, we cannot keep luggage. Please use the coin lockers at Kumamoto Station. Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

YOUR ROOM Kumamoto Station [little] does not have a parking lot. If you come by car, please use the nearby coin parking. Please refrain from parking in the space in front of the building without permission as it is a staff parking lot . If you are parking temporarily to load or unload luggage, please be considerate of neighbors and other guests passing by. *We are not responsible for any troubles that occur between customers within the space. Paid Parking Information 1 minute walk from YR Kumamoto Station Little [Usage Procedure] Pay the parking fee first and place the issued parking ticket somewhere visible from outside the car. ⚫︎Up to 12 hours after parking 400 yen ⚫︎Up to 24 hours after parking 600 yen ⚫︎Maximum at night (18:00-9:00) 300 yen You can take it in and out as much as you like during the time limit. Don't park your car at 7-ELEVEN Please refrain from illegal parking in front of Seven-Eleven. Nearby facilities Location AMU Plaza Kumamoto shopping facilities 7 minutes walk Seven-Eleven Convenience store 1 minute walk Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

YOUR ROOM Kumamoto Station [little] does not have a parking lot. If you come by car, please use the nearby coin parking. Please refrain from parking in the space in front of the building without permission as it is a staff parking lot . If you are parking temporarily to load or unload luggage, please be considerate of neighbors and other guests passing by. *We are not responsible for any troubles that occur between customers within the space. Nearby coin parking information Highly recommended as it has a large capacity! 3 minutes walk from YR Kumamoto Station Little Location Iretoko Parking Nihongi 2-chome 1 minute walk from YR Kumamoto Station Little Nearby facilities Location AMU Plaza Kumamoto shopping facilities 7 minutes walk Seven-Eleven Convenience store 1 minute walk Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

contact Contact us YOUR ROOM with various elements like a hotel room, an apartment or a condominium. If you have any questions or would like to ask before your stay, please feel free to contact us. Advance enquiries Inquiries during your stay Inquiry before your stay Inquiries before staying If you have any questions before your stay, please send them here. For Japanese people only [Official LINE for advance guests] Add us as a friend and send us your questions [Response time ] 10:00~18:00 *Check-in is available until midnight on the day of check-in. [For foreigners only] For foreigners Response time : 10:00~18:00 Please fill in the following information before sending your inquiry (1) Reservation Name (2) Check-in date Name of representative Email Check-in day Message Send Thanks for submitting! Inquiries during your stay Inquiries during your stay For inquiries during your stay, please check here. [For foreigners only] Channel Talk ※Channel Talk ONLY Enquiries during your stay can only be made via "Channel Talk". Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

YOUR ROOM 熊本駅の《ご利用ガイド》です。チェックイン方法や駐車場の情報など。 What is an apartment hotel? This is a "living hotel" that feels like a rental apartment. There are points that differ from regular hotels, so please understand in advance. Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

YOUR ROOM 京町の《ご利用ガイド》です。チェックイン方法や駐車場の情報など。 What is an apartment hotel? This is a "living hotel" that feels like a rental apartment. There are points that differ from regular hotels, so please understand in advance. Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

Paid Parking Information A. 3 minutes walk from facility 2-3-11 Nihongi, Nishi Ward, Kumamoto City B. 3 minutes walk from facility 2-3-13 Nihongi, Nishi Ward, Kumamoto City C. D-Parking 2-10 Nihongi, Nishi Ward, Kumamoto City D. Mitsui Repark Kumamoto Nihongi 2-chome 2nd Parking Lot 2-8-12 Nihongi, Nishi Ward, Kumamoto City Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies