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YOUR ROOM is a non-face-to-face accommodation facility with no front desk. Therefore, you will be responsible for the check-in procedures. Preparations before check-in ① After completing the reservation, send "Request to enter guest information ' you will receive an email. Please enter from my page. ② After completing guest information input[Check-in code] or[QR code] is issued. Please keep this code handy. *Registered information is managed under a personal information protection system * The information you provide will be managed under our personal information protection system. check in What you need for the procedure After entering guest informationMy page You can check anytime from check inFlow from to entering the room 1 In the entrance lobby [check in box ] and perform the check-in procedure on the tablet 2 follow the instructions[Check-in code ] or [ QR code] 3 After check-in is complete, a 4-digit key number will be issued to the room. Enter this on the touch key on the door of the room to enter the room. Back to top page TOP Frequently Asked Questions Frequently asked questions will be answered at check-in.As an apartment hotel without a front desk, please check with us in advance if you have any questions. Q. I did not receive the guest information input email. A.Please send us a free email address such as Gmail. Q.Can I check in early? A. Due to cleaning and equipment maintenance, you can only check in after 15:00. You can check in at any time after 15:00. Q.Can I deposit my luggage in advance? A.Since there is no front desk, we cannot keep luggage. Please use the coin lockers at Kumamoto Station. Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

Pease park one car per room. There are no designated parking spot numbers for each room. Please park in any available space. For the second car and beyond, please use the nearby paid parking lots. paid parking On-site parking for 2 cars 2 off-site parking spaces nearby From 3:00P.M. on the check-in date until check-out peripheral access YOUR ROOM has only one parking space on the right side. Please refrain from parking on the left side as it is under a separate contract. ・ Please make sure to park in the correct location (one space on the right side). - Do not stay too close to the center line, and make sure it is easy for vehicles on the left to get on and off. ・When loading luggage or suitcases or opening or closing doors, please be careful not to hit them against the left-hand car. ・For the second or subsequent cars, please use the nearby paid parking lot. YOUR ROOM will not be held responsible for any accidents or troubles that occur between vehicles. Please do not park illegally in the surrounding parking lots. Please refrain from illegal parking in surrounding parking lots. Nearby facilities Location AMU Plaza Kumamoto shopping facilities 7 minutes walk Seven-Eleven Convenience store 1 minute walk Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

contact Contact us YOUR ROOM with various elements like a hotel room, an apartment or a condominium. If you have any questions or would like to ask before your stay, please feel free to contact us. Advance enquiries Inquiries during your stay Inquiry before your stay Inquiries before staying If you have any questions before your stay, please send them here. For Japanese people only [Official LINE for advance guests] After adding your friend, please send us your question [Response time ] 10:00~18:00 *Check-in is available until midnight on the day of check-in. [For foreigners only] For foreigners 【Response time 】 10:00~18:00 Please fill in the following information before sending your inquiry (1) Reservation Name (2) Check-in date Name of representative Email Check-in day Message Send Thanks for submitting! Inquiries during your stay Inquiries during your stay If you have any questions during your stay at the facility, please contact us here [For foreigners only] Channel Talk ※Channel Talk ONLY Enquiries during your stay can only be made via "Channel Talk". Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

Apartment hotels are lodging facilities that are similar to homes, such as kitchens, refrigerators, and washing machines. YOUR ROOM Kumamoto Station It can accommodate up to six people and is suitable for a wide range of guests, from couples to families. With stylish furniture selected by an interior planner, you will feel as if you are in a model room. - With 6 spacious rooms across 2 floors, you can relax like you're at home! ・On the first floor, each room can accommodate up to 6 people ( infants can also be accommodated ). ・On the second floor, each room can accommodate up to four people (children are not allowed ). Location Access to nearby areas 01. Kumamoto Station 8 minutes walk A major station with easy access. There are souvenir shops, cafes and convenience stores. 02. AMU Plaza Kumamoto 7 minutes walk It is a complex where you can enjoy shopping and dining. Make a reservation here YOUR ROOM Kumamoto Station 1st floor YOUR ROOM Kumamoto Station 2nd floor YOUR ROOM Kumamoto Station [little] It can accommodate up to three people and is suitable for a wide range of guests, from couples to families. With stylish furniture selected by an interior planner, you will feel as if you are in a model room. ・2-story building with 8 rooms -The unique underloft layout is fun! ・A compact and affordable room that can accommodate up to 3 people Location Access to nearby areas 01. Convenience store 1 minute walk A 24-hour convenience store that sells everything from bento boxes and drinks to travel goods for when you're on the go. 02. AMU Plaza Kumamoto 7 minutes walk It is a complex where you can enjoy shopping and dining. Make a reservation here YOUR ROOM Kyomachi It can accommodate up to three people and is suitable for a wide range of guests, from couples to families. With stylish furniture selected by an interior planner, you will feel as if you are in a model room. ・One spacious floor that can accommodate up to 6 people when rented exclusively ・Good access to Kumamoto Castle and the city center ・Free parking available Location Access to nearby areas 01. Kumamoto Castle 8 minutes walk One of Japan's three most famous castles. A popular tourist attraction known for being impregnable. 02. Urban Area 5 minutes by car Kumamoto city center. Enjoy shopping and gourmet food at the various stores lined up in the arcade. Make a reservation here Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

Apartment hotels are lodging facilities that are similar to homes, such as kitchens, refrigerators, and washing machines. *Amenities are basically not replenished. We also sell additional amenities, so please check with us if you wish. rental goods Living room tv set TV Wifi Wifi air purifier Air cleaner Kitchin refrigerator Refrigerator Microwave microwave oven electric kettle electric kettle cutting board Cutting board kitchen knife kitchen knife Ladle, spatula, chopsticks Ladle, spatula, chopsticks Disposable Tableware disposable tableware saran wrap foil Saran wrap, foil Salt and pepper, salad oil Salt, pepper, salad oil Frying Pan Frying pan Nabe sauce pan mug Mugs Kitchen scissors Kitchen scissors Can Opener & Corkscrew can opener & corkscrew Kitchen Paper paper towel Tableware for children (1st floor only) baby tableware (1st floor only) Washroom/Bathroom Washing machine Washing machine Detergent with softener Detergent with fabric softener Bathroom dryer/clothes dryer Bathroom dryer and clothesline Shampoo Shampoo Conditioner Conditioner Body Soap Body soap Hair dryer hair dryer Hanger Hangers Bedding/Amenities Bath towel Bath towel Toothbrush set Toothbrush set Tissue Tissues Cleaning tools Quickle Wiper Quickle wiper Dish washing sponge/detergent Dishwashing detergents and sponges Sponges and detergents for cleaning bathrooms Sponge and detergent for cleaning bathroom please note Please note Amenities are basically prepared for the first day. If you are staying for more than one night and would like additional bath towels, please contact us in advance. Rental items In addition to the standard facilities, we also offer the following items for rent. rice cooker 300 yen highchair 0 Yen rice cooker 300 yen bedwetting sheets 0 Yen rice cooker 300 yen minigate 0 Yen *We cannot accept rental requests on the day of check-in. Rental items may not be available depending on the season and stock availability. Thank you for your understanding. If you would like to rent it, please make a request in advance on LINE After adding LINE as a friend, send a request according to the message. [Response time ] 10:00~18:00 *Due to the number of rentals and arrangements,Please request by the day before check-in [This is an inquiry email for foreign guests only] For foreigners [Response time ] 10:00~18:00 Name of representative Email Check-in day Message Send Thanks for submitting! Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

アパートメントホテルYOUR ROOMのキャンセルポリシーについてご説明したページです Regarding the cancellation fee waiver policy: Thank you very much for your reservation at YOUR ROOM. Cancellation fees will be waived in the following cases. ※Please note that decisions may be made on a case-by-case basis depending on the circumstances. [Cases where cancellation fees are waived] ① When the guest themselves has a serious and sudden illness requiring hospitalization, and a doctor's certificate can be submitted. ② When the guest is unable to stay due to the death of an immediate family member (within the third degree of kinship). (A copy of the death certificate, burial certificate, or funeral notice must be submitted.) ③ During a natural disaster. (If public transportation or your planned means of transportation is unavailable on the check-in date due to the disaster. Proof of transportation disruption must be submitted. The extent and circumstances of the disaster will be assessed on a case-by-case basis.) 【Please Note】Refunds for cancellation fees cannot be processed without the following procedures: ① Please ensure cancellation procedures are completed by the check-in date. No-shows without cancellation are not eligible. Either cancel via your reservation confirmation page or contact the booking site's help center. ② Please contact our facility regarding the applicable reason by the check-in date. Notifications made after the day following the check-in date cannot generally be accepted. ③ For cancellations due to itinerary changes related to the applicable items, please consult our facility regarding the details before canceling. Depending on the circumstances, we will handle it appropriately, and refund eligibility may vary. Please understand. ④ For partial refunds within a group where someone unable to stay qualifies for an exemption item, please note that the refund amount will be based on the additional charge for the 3rd person and beyond, regardless of the displayed price per person on the booking site. ※For reservations of rooms with the same rate for up to 6 guests, the refund amount will be ¥3,500 per person. ☆Regarding Inquiries☆ For inquiries about accommodation fees, standard cancellations, or changes to reservation dates/number of guests, please contact the “Reservation Site Inquiry Desk” where you made your booking. For inquiries regarding cancellation fee exemptions, please contact our facility directly. Thank you for your cooperation. ◉ Facility Inquiries (Hours) 10:00 AM - 6:00 PM ※Messages received between 6:00 PM and midnight on your check-in date will be considered “same-day inquiries” and addressed the following day. ☆Add us on LINE → https://lin.ee/6vIwh0o ☆E-mail → hello@yroom.biz

living10 Describe your image living02 Describe your image living01 Describe your image living10 Describe your image 1/4 Large sofa]Children welcome! Video app & loft☆ #Children welcome! #Children welcome! #Children welcome! Room 201 #Children welcome! #Children welcome! From ¥16,000 (per room)/night Special features of the room! Like Large sofa Like Large sofa Like Large sofa Like Large sofa Like Large sofa Facilities and amenities Facilities / Amenities キッチン キッチン用品 Wi-Fi 電気ケトル 空気洗浄機 バスタオル 歯ブラシ シャンプー類 ドライヤー Show More Facility details Facility details 8 minutes walk to Kumamoto Station. ■We have installed check-in tablets, making check-in and check-out easy. ■【Parking】There is no parking lot in the building, but there is a Times coin parking lot with a capacity of 37 cars, just a 1-minute walk from the room. We will inform you of the location of the coin parking lot after you make your reservation. ■[Long-term stays OK] Washing machine, kitchen, bathroom dryer, free trash disposal, discounts for consecutive stays available. 《Kitchen facilities》 We also have disposable tableware, induction heaters, microwaves, refrigerators, electric kettles, frying pans, pots, knives, cutting boards, can openers and corkscrews, plastic wrap and foil, as well as tools such as colanders, bowls, and ladles. Seasonings include salt, pepper and salad oil. *The interior of the room may be subject to change due to redecorating. basic information Basic information address Neighborhood information 860-0821 3-5-7 Motoyama, Chuo Ward, Kumamoto City ◎8-minute walk from Kumamoto Station ◎30-second walk from coin parking ◎5-minute walk from Kumamoto City's most famous ramen restaurant, Kurotei ◎7-minute walk from convenience store "Daily Yamazaki" Access and transportation information The nearest tram station to the room is Kumamoto Ekimae (8 minutes on foot). You can also take the city bus from Kumamoto Station. ☆15 minutes by tram to Kamidori and Shimodori ☆10 minutes by tram/bus to Kumamoto Sakuramachi Bus Terminal and SAKURA MACHI Kumamoto

[For guests only] Q I can't check in. Please complete the check-in procedure using the check-in tablet located on the first floor of the facility. You will need a 6-digit check-in code or QR code to do so. The check-in code and QR code will be sent to the email address registered on the reservation site around 10pm the day before check-in, so please check your email address. If you are unable to check your email or experience any problems with the check-in tablet, please contact us. Thank you very much for your cooperation. Q Can I leave my luggage before check-in or after check-out? Also, is early check-in or late check-out possible? We apologize for the inconvenience, but as this is an apartment hotel equipped with various facilities including a kitchen, cleaning and maintenance are carried out from 11:00 to 15:00. We ask all guests to check in after 3:00 PM, and for the same reason, we are unable to store luggage. Thank you for your understanding. Therefore, we recommend that you use the coin lockers at Kumamoto Station. Thank you for your consideration. *There is a luggage storage facility in YOUR ROOM treehouse KUMAMOTO. You can use this service, so please check the instructions we will send you the day before check-in. You can request one extra set of bath towels for each consecutive night you stay, so please contact us and we will prepare them for you. We will contact you regarding the delivery method when you contact us. If you need extra laundry, please use the washing machine, bathroom dryer, and laundry supplies provided in your room. If you would like to add more towels, please send us a message in the chat box saying "I would like towels." Thank you very much. Q: I will be checking in later than the scheduled time. Is that okay? Since check-in is done using a check-in tablet, there is no time limit. You can check in any time after 3pm without needing to inform us. Please be careful when you come. If you don't know your check-in code, please contact us. Q: Will there be cleaning or replenishment of amenities during my consecutive nights? We apologize, but we do not provide cleaning during your stay. Bath detergent/sponges, kitchen detergent/sponges, and Swiffer wipes are provided in your room, so please use these. In addition, amenities, disposable tableware, and garbage bags will be provided on the first day and will not be replenished. We apologize for the inconvenience, but we would appreciate it if you would prepare anything you need yourself. *We may be able to accommodate if you contact us, so please contact us. We will contact you regarding the method of provision. Towels can be added once per person. Please contact us if you need them. Information about Wi-Fi is provided in the guidebook provided in your room, so please refer to it. Q: There are some programs I can't watch on Amazon Prime. What should I do? Unfortunately, you will not be able to watch paid content or programs that have account restrictions. We cannot provide you with a PIN code for programs that require one, so we hope you will enjoy the content to the extent that you are able to watch it. If you are unable to view the site in any other way than the above, please contact us. Q Can I log in to Amazon Prime with my own account? I am very sorry, but the Fire Stick TV that I use to watch video apps is linked to Amazon prime, and it seems that I cannot switch accounts unless I first delete my current YOUR ROOM account. We apologize for not being able to be of any help, but for Amazon prime, please enjoy it using your YOUR ROOM account. We apologize for any inconvenience this may cause and appreciate your understanding. *You can log in to Hulu, Netflix, etc. using your own account from the app. Q Can I smoke indoors or on the balcony? We apologize for the inconvenience, but to prevent fires, smoking is prohibited indoors, on the balconies, on the premises, in the surrounding area, and in the nearby parking lot. We apologize for any inconvenience this may cause and thank you for your cooperation. Q: Where can I throw away trash? There is a garbage box in front of the facility, so you can throw away garbage whenever you like. *As garbage is managed by the facility, there is no need to pay for garbage bags. Please put garbage in the garbage bag provided in your room or in a plastic bag you have in your possession into the garbage box. *It's a simple thing, but we would be very grateful if you could separate your trash. Thank you very much for your cooperation. Q: There is no hot water, what should I do? We apologize for any inconvenience caused. The switch on the gas water heater panel in your room may not be turned on. We would appreciate it if you could check this. If the water is not coming out even though it is turned on, please contact us. Q I soiled some of the room furniture. What should I do? Please contact us so we can check the situation. Also, if you damage any equipment, please contact us. Q: Can I set off fireworks on the premises? Please refrain from setting off fireworks on the YOUR ROOM premises. Please also note that fireworks are prohibited in parks and parking lots in Japan. Q Can you issue a receipt and accommodation certificate? Yes. Regarding receipts, the facility will issue them and you can download them from the URL. Depending on the reservation site, you may be able to issue a receipt on the site. If you are unable to issue one, please contact the facility and we will prepare one for you. We can also issue the accommodation certificate in PDF format, so please contact us if you require one. Q I forgot to check out, is it okay? Please contact us and we will process your check-out.

Baby Monitor Instruction Manual Baby Monitor Instructions When using the baby monitor, please read the following instructions carefully before use. *If you would like to borrow a baby monitor, please make sure to send a request before check-in.

Apartment hotels are lodging facilities that are similar to homes, such as kitchens, refrigerators, and washing machines. *Amenities are basically not replenished. We also sell additional amenities, so please check with us if you wish. rental goods Living room tv set Wifi Kitchin refrigerator Refrigerator Microwave microwave oven electric kettle electric kettle cutting board Cutting board kitchen knife kitchen knife Ladle, spatula, chopsticks Ladle, spatula, chopsticks Disposable Tableware disposable tableware saran wrap foil Saran wrap, foil Salt and pepper, salad oil Salt, pepper, salad oil Frying Pan Frying pan Nabe sauce pan Mug Mugs Kitchen scissors Kitchen scissors Can Opener & Corkscrew can opener & corkscrew Kitchen Paper paper towel Washroom/Bathroom Washing machine Washing machine Detergent with softener Detergent with fabric softener Bathroom dryer/clothes dryer Bathroom dryer and clothesline Shampoo Shampoo Conditioner Conditioner Body Soap Body soap Hair dryer hair dryer Hanger Hangers Bedding/Amenities bath towel Bath towel Toothbrush set Toothbrush set Tissue Tissues Baby goods [1st floor only] Tableware and cutlery Highchair Bedwetting Sheets Bath chair (for infants) Baby gates Cleaning tools Quickle Wiper Quickle wiper Dish washing sponge/detergent Dishwashing detergents and sponges Sponges and detergents for cleaning bathrooms Sponge and detergent for cleaning bathroom please note Please note Amenities are basically prepared only for the first day. If you are staying for more than one night and would like additional bath towels, please contact us in advance. Rental items In addition to the standard facilities, we also offer the following items for rent. rice cooker 300 yen rice cooker 300 yen rice cooker 300 yen *We cannot accept rental requests on the day of check-in. Rental items may not be available depending on the season and stock availability. Thank you for your understanding. If you would like to rent it, please make a request in advance on LINE After adding LINE as a friend, send a request according to the message. [Response time ] 10:00~18:00 *Due to the number of rentals and arrangements,Please request by the day before check-in [This is an inquiry email for foreign guests only] For foreigners [Response time ] 10:00~18:00 Name of representative Email Check-in day Message Send Thanks for submitting! Back to top page TOP