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YOUR ROOM treehouse KUMAMOTOの《ご利用ガイド》です。チェックイン方法や駐車場の情報など。 What is an apartment hotel? This is a "living hotel" that feels like a rental apartment. There are points that differ from regular hotels, so please understand in advance. Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in With furniture and home appliances Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

YOUR ROOM Kumamoto Station does not have a parking lot. If you come by car, please use the nearby coin parking. Please refrain from parking in the space in front of the building without permission as it is a staff parking lot . If you are parking temporarily to load or unload luggage, please be considerate of neighbors and other guests passing by. *We are not responsible for any troubles that occur between customers within the space. Times Motoyama 2nd VIEW MORE Access to nearby areas Lawson shopping facilities 8 minutes walk Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

YOUR ROOM treehouse KUMAMOTO address Location 3-3-3 Nihongi, Nishi-ku, Kumamoto City, Kumamoto Prefecture Room capacity 6 name Total number of guest rooms 1 room parking lot 1 free parking lot The interior is divided into three floors and has stairs. MAP CODE 29 519 119*58 Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

Apartment Hotel YOUR ROOM is a non-face-to-face accommodation without a reception. Therefore, you will be responsible for the check-in procedures. Preparations before check-in ① After completing the reservation, send "Request to enter guest information ' you will receive an email. Please enter from my page. ② After completing guest information input[Check-in code] or[QR code] is issued. Please keep this code handy. *Registered information is managed under a personal information protection system *The information you provide will be managed under our personal information protection system. check in What you need for the procedure After entering guest informationMy page You can check anytime from check inFlow from to entering the room 1 In the entrance lobby [check in box ] and perform the check-in procedure on the tablet 2 follow the instructions[Check-in code ] or [ QR code] 3 After check-in is complete, a 4-digit key number will be issued to the room. Enter this on the touch key on the door of the room to enter the room. Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

YOUR ROOM is a non-face-to-face accommodation facility with no front desk. Therefore, you will be responsible for the check-in procedures. Preparations before check-in ① After completing the reservation, send "Request to enter guest information ' you will receive an email. Please enter from my page. ② After completing guest information input[Check-in code] or[QR code] is issued. Please keep this code handy. *Registered information is managed under a personal information protection system * The information you provide will be managed under our personal information protection system. check in What you need for the procedure After entering guest informationMy page You can check anytime from check inFlow from to entering the room 1 In the entrance lobby [check in box ] and perform the check-in procedure on the tablet 2 follow the instructions[Check-in code ] or [ QR code] 3 After check-in is complete, a 4-digit key number will be issued to the room. Enter this on the touch key on the door of the room to enter the room. Back to top page TOP Frequently Asked Questions Frequently asked questions will be answered at check-in.As an apartment hotel without a front desk, please check with us in advance if you have any questions. Q. I did not receive the guest information input email. A.Please send us a free email address such as Gmail. Q.Can I check in early? A. Due to cleaning and equipment maintenance, you can only check in after 15:00. You can check in at any time after 15:00. Q.Can I deposit my luggage in advance? A.Since there is no front desk, we cannot keep luggage. Please use the coin lockers at Kumamoto Station. Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

YOUR ROOM Kumamoto Station [little] does not have a parking lot. If you come by car, please use the nearby coin parking. Please refrain from parking in the space in front of the building without permission as it is a staff parking lot . If you are parking temporarily to load or unload luggage, please be considerate of neighbors and other guests passing by. *We are not responsible for any troubles that occur between customers within the space. Paid Parking Information 1 minute walk from YR Kumamoto Station Little [Usage Procedure] Pay the parking fee first and place the issued parking ticket somewhere visible from outside the car. ⚫︎Up to 12 hours after parking 400 yen ⚫︎Up to 24 hours after parking 600 yen ⚫︎Maximum at night (18:00-9:00) 300 yen You can take it in and out as much as you like during the time limit. Don't park your car at 7-ELEVEN Please refrain from illegal parking in front of Seven-Eleven. Nearby facilities Location AMU Plaza Kumamoto shopping facilities 7 minutes walk Seven-Eleven Convenience store 1 minute walk Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

In addition to the normal equipment, we will lend you the following items. *Rental requests on the day of check-in cannot be accepted.

Privacy Policy Nakano Design Works LLC (hereinafter referred to as "our company") recognizes that protecting personal information obtained from customers and using it appropriately is an important social responsibility of our company, and has therefore established this privacy policy (hereinafter referred to as "this policy") and will implement it in good faith. 1. Targeted information This policy stipulates how we handle personal information collected from customers in connection with their use of "YOUR ROOM," an apartment hotel operated by our company. Please note that accommodation reservation sites may obtain your personal information in connection with your reservation and use of "YOUR ROOM". Regarding the handling of personal information on each accommodation reservation site, the privacy policy of the site operator will apply, not this policy, so please check the site operator's privacy policy. 2. Company name, address, and name of representative Nakano Design Works LLC 2-3-16 Juzenji, Minami-ku, Kumamoto City, 860-0824 (Head office) Representative Director Kaori Nakano 3. Compliance with Laws and Regulations We comply with the Act on the Protection of Personal Information and the Kumamoto Prefecture Personal Information Protection Ordinance, and strive to properly manage personal information. Furthermore, to prevent the loss, damage, falsification, and leakage of personal information, we implement appropriate information security measures, such as safe management of information systems, measures against unauthorized access, and measures against computer viruses. 4. Acquisition of Personal Information In connection with accommodation reservations, etc., we will obtain your personal information primarily in the following ways: - By the customer when making a reservation for accommodation through our website - By obtaining information entered when making a reservation through a hotel reservation site from the operator of that hotel reservation site. ・Method of recording by our company when you use our services ・Method of acquiring personal information that has been made public through publications, the Internet, etc. ・Your name, address, gender, date of birth, telephone number, email address and other information registered by you when making a reservation ・Information necessary for payment of accommodation fees, such as your credit card number ・Information regarding inquiries and contacts from customers to our company 5. Purpose of Use We use the personal information we collect for the following purposes: ①Providing services to customers ② Contacting customers for the purpose of confirming reservation details, etc. ③Payment of accommodation fees, etc. ④ Conducting analyses and surveys to improve our services ⑤To provide advertising and promotion of our services to customers ⑥Other business related to the above purposes of use ⑦ Responses based on laws and regulations or notices or instructions from administrative agencies, etc. 6. Provision to Third Parties We may provide personal information to third parties such as accommodation reservation site operators when necessary to provide our services. However, unless required by law, we will not provide such information to third parties without the prior consent of the individual. 7. Safety Management of Personal Information We will implement strict security measures to prevent the loss, leakage, etc. of your personal information. We will also appoint a personal information management officer and strive to ensure and improve the confidentiality and accuracy of personal information. 8. Response to requests for disclosure, correction, suspension of use, etc. of personal information We will respond appropriately to requests from customers or their agents for the disclosure, correction, or suspension of use of personal information in accordance with the provisions of law. 9. Personal Information Inquiry Desk For inquiries regarding personal information held by our company, please contact the following office. Nakano Design Works LLC Personal Information Inquiry Desk Telephone: 096-273-6678 Email address: yrpp＠yroom.jp 10. Changes to this Privacy Policy We may change or revise this policy from time to time and will post such changes on our website. Please check the latest version of this policy posted on our website. May 1, 2020 Nakano Design Works LLC

In addition to the normal equipment, we will lend you the following items. *Rental requests on the day of check-in cannot be accepted.

living10 Describe your image living02 Describe your image living01 Describe your image living10 Describe your image 1/4 Large sofa]Children welcome! Video app & loft☆ #Children welcome! #Children welcome! #Children welcome! Room 201 #Children welcome! #Children welcome! From ¥16,000 (per room)/night Special features of the room! Like Large sofa Like Large sofa Like Large sofa Like Large sofa Like Large sofa Facilities and amenities Facilities / Amenities キッチン キッチン用品 Wi-Fi 電気ケトル 空気洗浄機 バスタオル 歯ブラシ シャンプー類 ドライヤー Show More Facility details Facility details 8 minutes walk to Kumamoto Station. ■We have installed check-in tablets, making check-in and check-out easy. ■【Parking】There is no parking lot in the building, but there is a Times coin parking lot with a capacity of 37 cars, just a 1-minute walk from the room. We will inform you of the location of the coin parking lot after you make your reservation. ■[Long-term stays OK] Washing machine, kitchen, bathroom dryer, free trash disposal, discounts for consecutive stays available. 《Kitchen facilities》 We also have disposable tableware, induction heaters, microwaves, refrigerators, electric kettles, frying pans, pots, knives, cutting boards, can openers and corkscrews, plastic wrap and foil, as well as tools such as colanders, bowls, and ladles. Seasonings include salt, pepper and salad oil. *The interior of the room may be subject to change due to redecorating. basic information Basic information address Neighborhood information 860-0821 3-5-7 Motoyama, Chuo Ward, Kumamoto City ◎8-minute walk from Kumamoto Station ◎30-second walk from coin parking ◎5-minute walk from Kumamoto City's most famous ramen restaurant, Kurotei ◎7-minute walk from convenience store "Daily Yamazaki" Access and transportation information The nearest tram station to the room is Kumamoto Ekimae (8 minutes on foot). You can also take the city bus from Kumamoto Station. ☆15 minutes by tram to Kamidori and Shimodori ☆10 minutes by tram/bus to Kumamoto Sakuramachi Bus Terminal and SAKURA MACHI Kumamoto

[For guests only] Q I can't check in. Please complete the check-in procedure using the check-in tablet located on the first floor of the facility. You will need a 6-digit check-in code or QR code to do so. The check-in code and QR code will be sent to the email address registered on the reservation site around 10pm the day before check-in, so please check your email address. If you are unable to check your email or experience any problems with the check-in tablet, please contact us. Thank you very much for your cooperation. Q Can I leave my luggage before check-in or after check-out? Also, is early check-in or late check-out possible? We apologize for the inconvenience, but as this is an apartment hotel equipped with various facilities including a kitchen, cleaning and maintenance are carried out from 11:00 to 15:00. We ask all guests to check in after 3:00 PM, and for the same reason, we are unable to store luggage. Thank you for your understanding. Therefore, we recommend that you use the coin lockers at Kumamoto Station. Thank you for your consideration. *There is a luggage storage facility in YOUR ROOM treehouse KUMAMOTO. You can use this service, so please check the instructions we will send you the day before check-in. You can request one extra set of bath towels for each consecutive night you stay, so please contact us and we will prepare them for you. We will contact you regarding the delivery method when you contact us. If you need extra laundry, please use the washing machine, bathroom dryer, and laundry supplies provided in your room. If you would like to add more towels, please send us a message in the chat box saying "I would like towels." Thank you very much. Q: I will be checking in later than the scheduled time. Is that okay? Since check-in is done using a check-in tablet, there is no time limit. You can check in any time after 3pm without needing to inform us. Please be careful when you come. If you don't know your check-in code, please contact us. Q: Will there be cleaning or replenishment of amenities during my consecutive nights? We apologize, but we do not provide cleaning during your stay. Bath detergent/sponges, kitchen detergent/sponges, and Swiffer wipes are provided in your room, so please use these. In addition, amenities, disposable tableware, and garbage bags will be provided on the first day and will not be replenished. We apologize for the inconvenience, but we would appreciate it if you would prepare anything you need yourself. *We may be able to accommodate if you contact us, so please contact us. We will contact you regarding the method of provision. Towels can be added once per person. Please contact us if you need them. Information about Wi-Fi is provided in the guidebook provided in your room, so please refer to it. Q: There are some programs I can't watch on Amazon Prime. What should I do? Unfortunately, you will not be able to watch paid content or programs that have account restrictions. We cannot provide you with a PIN code for programs that require one, so we hope you will enjoy the content to the extent that you are able to watch it. If you are unable to view the site in any other way than the above, please contact us. Q Can I log in to Amazon Prime with my own account? I am very sorry, but the Fire Stick TV that I use to watch video apps is linked to Amazon prime, and it seems that I cannot switch accounts unless I first delete my current YOUR ROOM account. We apologize for not being able to be of any help, but for Amazon prime, please enjoy it using your YOUR ROOM account. We apologize for any inconvenience this may cause and appreciate your understanding. *You can log in to Hulu, Netflix, etc. using your own account from the app. Q Can I smoke indoors or on the balcony? We apologize for the inconvenience, but to prevent fires, smoking is prohibited indoors, on the balconies, on the premises, in the surrounding area, and in the nearby parking lot. We apologize for any inconvenience this may cause and thank you for your cooperation. Q: Where can I throw away trash? There is a garbage box in front of the facility, so you can throw away garbage whenever you like. *As garbage is managed by the facility, there is no need to pay for garbage bags. Please put garbage in the garbage bag provided in your room or in a plastic bag you have in your possession into the garbage box. *It's a simple thing, but we would be very grateful if you could separate your trash. Thank you very much for your cooperation. Q: There is no hot water, what should I do? We apologize for any inconvenience caused. The switch on the gas water heater panel in your room may not be turned on. We would appreciate it if you could check this. If the water is not coming out even though it is turned on, please contact us. Q I soiled some of the room furniture. What should I do? Please contact us so we can check the situation. Also, if you damage any equipment, please contact us. Q: Can I set off fireworks on the premises? Please refrain from setting off fireworks on the YOUR ROOM premises. Please also note that fireworks are prohibited in parks and parking lots in Japan. Q Can you issue a receipt and accommodation certificate? Yes. Regarding receipts, the facility will issue them and you can download them from the URL. Depending on the reservation site, you may be able to issue a receipt on the site. If you are unable to issue one, please contact the facility and we will prepare one for you. We can also issue the accommodation certificate in PDF format, so please contact us if you require one. Q I forgot to check out, is it okay? Please contact us and we will process your check-out.