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contact

​Contact us

YOUR ROOM with various elements like a hotel room, an apartment or a condominium. If you have any questions or would like to ask before your stay, please feel free to contact us.

Inquiry before your stay

Inquiries before staying

If you have any questions before your stay, please send them here.

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​For Japanese people only

[Official LINE for advance guests]

Add us as a friend and send us your questions

​ [Response time]10:00~18:00

*Check-in is available until midnight on the day of check-in.

[For foreigners only]

For foreigners

Response time : 10:00~18:00

Please fill in the following information before sending your inquiry

(1) Reservation Name

(2) Check-in date

Thanks for submitting!

Inquiries during your stay

Inquiries during your stay

For inquiries during your stay, please check here.

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[For foreigners only]

※ Channel Talk ONLY

​滞在中のお問い合わせは「チャネルトーク」からのみになります。

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For cancellation fee exemptions , please click here.

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​ Feels like a rental apartment

Feels like an apartment for rent

​Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay.*Excludes long stays.

About Apartment Hotel

​Non-face-to-face self check-in

Non-personal self check-in

​Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions.

​With furniture and home appliances

Furnished with furniture and appliances

​Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

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