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アパートメントホテルYOUR ROOMのキャンセルポリシーについてご説明したページです Regarding the cancellation fee waiver policy:

Apartment hotels are lodging facilities that are similar to homes, such as kitchens, refrigerators, and washing machines. *Amenities are basically not replenished. We also sell additional amenities, so please check with us if you wish. rental goods Living room tv set TV Wifi Wifi air purifier Air cleaner Kitchin refrigerator Refrigerator Microwave microwave oven electric kettle electric kettle cutting board Cutting board kitchen knife kitchen knife Ladle, spatula, chopsticks Ladle, spatula, chopsticks Disposable Tableware disposable tableware saran wrap foil Saran wrap, foil Salt and pepper, salad oil Salt, pepper, salad oil Frying Pan Frying pan Nabe sauce pan mug Mugs Kitchen scissors Kitchen scissors Can Opener & Corkscrew can opener & corkscrew Kitchen Paper paper towel Tableware for children (1st floor only) baby tableware (1st floor only) Washroom/Bathroom Washing machine Washing machine Detergent with softener Detergent with fabric softener Bathroom dryer/clothes dryer Bathroom dryer and clothesline Shampoo Shampoo Conditioner Conditioner Body Soap Body soap Hair dryer hair dryer Hanger Hangers Bedding/Amenities Bath towel Bath towel Toothbrush set Toothbrush set Tissue Tissues Cleaning tools Quickle Wiper Quickle wiper Dish washing sponge/detergent Dishwashing detergents and sponges Sponges and detergents for cleaning bathrooms Sponge and detergent for cleaning bathroom please note Please note Amenities are basically prepared for the first day. If you are staying for more than one night and would like additional bath towels, please contact us in advance. Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

YOUR ROOM is a non-face-to-face accommodation facility with no front desk. Therefore, you will be responsible for the check-in procedures. Preparations before check-in ① After completing the reservation, send "Request to enter guest information ' you will receive an email. Please enter from my page. ② After completing guest information input[Check-in code] or[QR code] is issued. Please keep this code handy. *Registered information is managed under a personal information protection system * The information you provide will be managed under our personal information protection system. check in What you need for the procedure After entering guest informationMy page You can check anytime from check inFlow from to entering the room 1 In the entrance lobby [check in box ] and perform the check-in procedure on the tablet 2 follow the instructions[Check-in code ] or [ QR code] 3 After check-in is complete, a 4-digit key number will be issued to the room. Enter this on the touch key on the door of the room to enter the room. Back to top page TOP Frequently Asked Questions Frequently asked questions will be answered at check-in.As an apartment hotel without a front desk, please check with us in advance if you have any questions. Q. I did not receive the guest information input email. A.Please send us a free email address such as Gmail. Q.Can I check in early? A. Due to cleaning and equipment maintenance, you can only check in after 15:00. You can check in at any time after 15:00. Q.Can I deposit my luggage in advance? A.Since there is no front desk, we cannot keep luggage. Please use the coin lockers at Kumamoto Station. Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

Free parking for 1 car For the second and subsequent cars, please park in the nearby coin parking lots. peripheral access YOUR ROOM has only one parking space on the right side. Please refrain from parking on the left side as it is under a separate contract. ・ Please make sure to park in the correct location (one space on the right side). - Do not stay too close to the center line, and make sure it is easy for vehicles on the left to get on and off. ・When loading luggage or suitcases or opening or closing doors, please be careful not to hit them against the left-hand car. ・For the second or subsequent cars, please use the nearby paid parking lot. YOUR ROOM will not be held responsible for any accidents or troubles that occur between vehicles. Kumamoto Castle 3 minutes by bus Maxvalu 3 minutes by car Laundry & drug store Mori 1 minute walk Lawson 1 minute walk Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

Apartment hotels are lodging facilities that are similar to homes, such as kitchens, refrigerators, and washing machines. Living room tv set TV Wifi Wifi air purifier Air cleaner Kitchin refrigerator Refrigerator Microwave microwave oven electric kettle electric kettle cutting board Cutting board kitchen knife kitchen knife Ladle, spatula, chopsticks Ladle, spatula, chopsticks Disposable Tableware disposable tableware saran wrap foil Saran wrap, foil Salt and pepper, salad oil Salt, pepper, salad oil Frying Pan Frying pan Nabe sauce pan Mug Mugs Kitchen scissors Kitchen scissors Can Opener & Corkscrew can opener & corkscrew Kitchen Paper paper towel Washroom/Bathroom Washing machine Washing machine Detergent with softener Detergent with fabric softener Bathroom dryer/clothes dryer Bathroom dryer and clothesline ※Varies by facility Shampoo Shampoo Conditioner Conditioner Body Soap Body soap Hair dryer hair dryer Hanger Hangers Bedding/Amenities bath towel Bath towel Toothbrush set Toothbrush set Tissue Tissues Baby goods [1st floor only] [1st floor rooms only] Tableware/cutlery Tableware & Cutlery high chair baby high chair bedwetting sheets bedsheet bath chair bath chair Cleaning tools Quickle Wiper Quickle wiper Dish washing sponge/detergent Dishwashing detergents and sponges Sponges and detergents for cleaning bathrooms Sponge and detergent for cleaning bathroom Reserve a room YOUR ROOM Go to direct booking site Make your reservation through our direct booking site for the best deals! You can also check the room details directly on the booking site. 予約・お部屋詳細 Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

In addition to the normal equipment, we will lend you the following items. *Rental requests on the day of check-in cannot be accepted. Rental items may not be available depending on the season and inventory status. note that List of rental items (paid) rice cooker 300 yen Iron set 300 yen/night baby products baby monitor 0 Yen minigate 0 Yen Click here for baby monitor instructions If you would like to rent it, please make a request in advance on LINE After adding LINE as a friend, send a request according to the message. [Response time ] 10:00~18:00 *Due to the number of rentals and arrangements,Please request by the day before check-in [This is an inquiry email for foreign guests only] For foreigners [Response time ] 10:00~18:00 Name of representative Email Check-in day Message Send Thanks for submitting! Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

YOUR ROOM Kumamoto Station address 3-5-7 Motoyama, Chuo-ku, Kumamoto City, Kumamoto Prefecture Room capacity 6 people (up to 4 people on the 2nd floor) Total number of guest rooms 6 room parking lot None (Please use nearby coin parking) Location There is no elevator, so the rooms on the 2nd floor require stairs. MAP CODE 29 428 289*75 Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

cancellation policy - You can cancel free of charge up to 3 days before your arrival date. If you cancel within 3 days before the arrival date, 100% of the accommodation fee will be charged. ・Please note that we cannot accept changes (postponement) of the check-in date or changes (reduction) in the number of guests once the free cancellation period has passed.

Apartment hotels are lodging facilities that are equipped with the same facilities as at home, such as kitchens, refrigerators, and washing machines. *Amenities are basically not replenished. We also sell additional amenities, so please check with us if you wish. rental goods Living room tv set TV Wifi Wifi air purifier Air cleaner DVD player DVD player Projector projector [baby goods] Tableware/cutlery Tableware & Cutlery high chair baby high chair bedwetting sheets bedsheet Kitchin refrigerator Refrigerator Microwave microwave oven electric kettle electric kettle cutting board Cutting board kitchen knife kitchen knife Ladle, spatula, chopsticks Ladle, spatula, chopsticks Disposable Tableware disposable tableware saran wrap foil Saran wrap, foil Salt and pepper, salad oil Salt, pepper, salad oil Frying Pan Frying pan Nabe sauce pan mug Mugs Kitchen scissors Kitchen scissors Can Opener & Corkscrew can opener & corkscrew Kitchen Paper paper towel Rice cooker rice cooker Washroom/Bathroom *The bathroom is a shower room Washing machine Washing machine Detergent with softener Detergent with fabric softener Shampoo Shampoo Conditioner Conditioner Body Soap Body soap Hair dryer hair dryer Hanger Hangers Bedding/Amenities bath towelBath towel toothbrushToothbrush tissue Tissues Cleaning tools Quickle Wiper Quickle wiper Dish washing sponge/detergent Dishwashing detergents and sponges please note Please note Amenities are basically prepared for the first day. Please contact us in advance if you would like to add bath towels, etc. to guests staying consecutive nights. Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

YOUR ROOM Kumamoto Station [little] address 2-10-17 Nihongi, Nishi Ward, Kumamoto City, Kumamoto Prefecture Room capacity 3 people Total number of guest rooms 8 room parking lot None (Please use nearby coin parking) Location There is no elevator, so the rooms on the 2nd floor require stairs. MAP CODE 29 398 724*10 Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

Apartment hotels are lodging facilities that are similar to homes, such as kitchens, refrigerators, and washing machines. Reservations and room details Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies

Apartment hotels are lodging facilities that are similar to homes, such as kitchens, refrigerators, and washing machines. *Amenities are basically not replenished. We also sell additional amenities, so please check with us if you wish. rental goods Living room tv set TV Wifi Wifi air purifier Air cleaner Kitchin refrigerator Refrigerator Microwave microwave oven electric kettle electric kettle cutting board Cutting board kitchen knife kitchen knife Ladle, spatula, chopsticks Ladle, spatula, chopsticks Disposable Tableware disposable tableware saran wrap foil Saran wrap, foil Salt and pepper, salad oil Salt, pepper, salad oil Frying Pan Frying pan Nabe sauce pan Mug Mugs Kitchen scissors Kitchen scissors Can Opener & Corkscrew can opener & corkscrew Kitchen Paper paper towel Washroom/Bathroom Washing machine Washing machine Detergent with softener Detergent with fabric softener Bathroom dryer/clothes dryer Bathroom dryer and clothesline Shampoo Shampoo Conditioner Conditioner Body Soap Body soap Hair dryer hair dryer Hanger Hangers Bedding/Amenities bath towel Bath towel Toothbrush set Toothbrush set Tissue Tissues Baby goods [1st floor only] [1st floor rooms only] Tableware/cutlery Tableware & Cutlery high chair baby high chair bedwetting sheets bedsheet bath chair bath chair Cleaning tools Quickle Wiper Quickle wiper Dish washing sponge/detergent Dishwashing detergents and sponges Sponges and detergents for cleaning bathrooms Sponge and detergent for cleaning bathroom please note Please note Amenities are basically prepared only for the first day. If you are staying for more than one night and would like additional bath towels, please contact us in advance. Back to top page TOP Feels like a rental apartment Feels like an apartment for rent Amenities such as bath towels are prepared only for the first day, and there is no cleaning during the stay. *Excludes long stays. About Apartment Hotel Non-face-to-face self check-in Non-personal self check-in Since there is no front desk, check-in and other procedures must be done by yourself. Please contact us in advance if you have any questions. With furniture and home appliances Furnished with furniture and appliances Kitchen/Cooking utensils/Washing machine/Bathroom dryer/Cleaning supplies